Uplinx Software Pty Ltd (Uplinx) makes some use of data that directly or indirectly identifies users. We take great care with practices that affect personal privacy.

Accountability

Uplinx greatly respects your privacy. We take care of all information submitted by customers and visitors of uplinx.com, and guarantee that all such information is obtained voluntarily.

Data Collected

Data that in some way identifies the user is gathered during interactions with the Uplinx’s web sites in the following circumstances:

  • Computer Information It is a necessary part of visiting any web site, including the Uplinx’s, that the user's web browser provides the machine's identity (its IP address) to the web server, so that the server can address the reply to the correct machine. In addition, the browser type and operating system are provided.
  • Navigation and ClickStream Data Browsing any web site, including the Uplinx site, generates a trail of pages visited and the time apparently spent displaying each page.
  • User Feedback We seek feedback from our users in order to improve the service offered by the site. Providing feedback is voluntary and does not in any way affect your access to the Uplinx web site.
  • Polls and Surveys No personal information is collected or retained when you vote in one of the Uplinx’s polls. Only your vote is kept.
  • Subscription Details & Service Requests Information provided by you when you register for email newsletters or request services will only be used for the indicated purpose.

Cookies

Cookies We also manage some aspects of your connection to this web site using a facility called a cookie. This cookie identifies and recognises the computer (but not the person using the computer) when you visit some parts of Uplinx websites.

Cookies are inert pieces of information that a web site can transfer to an individual's computer hard drive for record keeping. Cookies can not be shared with other web sites.

The use of cookies is an industry standard and you'll find that most major web sites use them. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable cookies or to warn you when cookies are being used.

Data Storage, Use and Disclosure, and Retention

All data described in the preceding section may be stored and archived for a period that is yet to be determined but is likely to be at least 12 months. Unless stated otherwise, the data is used by Uplinx and by staff involved in Uplinx's website operation only for:

  • Web site and system administration, including monitoring to prevent security breaches;
  • customisation of the Web site to the user's needs; and
  • evaluation, research and development.

Identified data can only be re-disclosed to the user if the user provides the unique request session number. Personally identified data may be disclosed to a third party only in circumstances in which such disclosure is legally authorised, such as in the investigation of a criminal offence, and in compliance with a search warrant or subpoena.

Users 16 and Under

If you are aged 16 or under, get your parent or guardian's permission before you provide personal information to the Uplinx web site. Users without this consent are not allowed to provide us with personal information.

Monitoring

If you believe that we have not followed the principles of this privacy statement, or would like to comment on these principles, please contact us using our contact form.