UPLINX Remote Phone Control fully supports Cisco Extension Mobility and can log in/out Cisco end-users with Cisco device profiles on remote phones. Log in and log out may be required for migrations of for software upgrades of Cisco CUCM.
To log in a Cisco end-user with their device profile on GUI, perform the following steps:
- Connect to a phone.
- (Optional) Suppose Cisco Extension Mobility is not enabled on the phone. In that case, UPLINX Phone Control Tool will now ask you for permission to change the phone's configuration on CUCM to enable Extension Mobility on this phone.
- Search for a Cisco end-user and press login.
- The remote phone will now reset and apply the device profile and update the logged-in user status.
Next to the manual login/out per phone, bulk operations are supported. For bulk operations, use the bulk wizard 'Cisco Extension Mobility' to query the Extension Mobility status and log in or log out phones from a list of phones in a CSV file. For detailed steps, please see the user guide Bulk Extension Mobility.
How it works
UPLINX Remote Phone Control uses the CISCO Extension Mobility API to log in, log out, and query logged-in users' status on phones. The end user's PIN is never required.
Here are some of the benefits of remotely logging in to Cisco Extension Mobility profiles on a remote Cisco phone from the convenience of your desk.
Log in a Cisco device profile on a remote phone. Place calls through the remote voice gateway, transfer into voicemail to test that all is working for the phone's end user.
Login a new Cisco end-user so that the user can immediately use their phone when arriving at their desk.
Log out a Cisco device profile, modify its configuration on CUCM, and then log in the Cisco device profile again. This is required for some configuration changes to become active.
UPLINX Remote Phone Control supports most Cisco phone models that support Cisco extension mobility. Please check the list of supported Cisco phones. Cisco device profiles are also supported on Cisco Expansion Modules 7914, 7915 and 7916 (12 or 24 buttons) and KEM for 8851 and 8861 phones.
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