The Report Tool currently supports Cisco UC version 9 and later and all subversions. It generates reports for Cisco Unified Communications Manager (CUCM), Unity Connection (CUC), Unified Presence/Instant Messaging (CUPS/IMP), Cisco Contact Center Express UCCX, Emergency Responder (CER), Cisco Meetings Server (CMS), Expressway, and InformaCast.
For an up-to-date list of versions and supported Cisco servers, please see Compatible Cisco Products and Software Versions.
No. For evaluation purposes, we provide a trial version which has full functionality except that some fields in the report are overwritten with "not licensed".
We issue about one update per month. New features, bug fixes and support for new versions of Cisco servers are included in new versions of the Report Tool. Release notes on our website will indicate what new features have been included in a release.
and include your address details.The Report Tool is available in the following licensing options:
- Basic (CUCM only reports), Standard (for one cluster and all associate UC servers),
- Professional,
- Enterprise.
The Standard version is for one reporting client, and one CUCM cluster defined by the publisher's IP address and is bound to the CUCM major version. The Professional and Enterprise licenses are not limited to a particular cluster. The Professional license contains one report client license, and the Enterprise license contains up to 12 reporting clients. The reporting client is the PC or server that has the Report Tool installed and is identified by a unique node id generated by the Report Tool. The Basic license allows only CUCM reports (CUCM configuration and phone inventory reports and CUCM audits) - all features are included in every license type.
Please see Licensing - Report Tool for Cisco Unified Communications.
Generally, the Standard license is bound to the CUCM IP address. There is an invalidate procedure to deactivate the active license (for the old CUCM IP address); please contact 
to start this procedure.