The Desktop Edition of UPLINX Phone Control Tool is a Windows application to remotely view, control and configure Cisco phones without leaving the desk. It is typically installed on a Windows Desktop or shared jump server (Windows Terminal Server accessed with RDP). One license is required per windows user account.
The tool is used by Cisco support teams (help-desk), Cisco admins, engineers and Cisco experts to perform support, deployment or upgrade tasks of Cisco phones and Cisco Unified Communications Manager servers.
The Wizards, only included in the Professional or Enterprise license of the Desktop Edition of UPLINX Phone Control Tool, perform operations on multiple Cisco IP handsets in bulk to deploy, upgrade or migrate many Cisco phones in one operation to save time.
The UPLINX Remote Control Tool Desktop Edition can be used for a single phone or a group of phones in bulk. It can perform the following actions from remote: