The Bulk CTL/ITL Erase Wizard enables you to easily remove the CTL/ITL files when migrating a phone to a new CUCM server. If you plan to migrate your phones, please see the step-by-step guide at 'How to migrate Cisco phones to new CUCM servers'.
If you suspect invalid ITL files on your phone because the phones do not accept configuration changes from CUCM, please generate the free 'Invalid ITL report for Cisco phones' included in the UPLINX Phone Control Tool.
The UPLINX Phone Control Tool helps you with the following tasks to Erase CTL/ITL from Cisco phones:
Bulk operations, which are included in the desktop (engineering) edition, can also be executed from the command line and scripted to allow scheduled or repetitive execution.
To get started, download your trial version now and follow these steps to Bulk CTL/ITL Erase for Cisco phones.
The Bulk CTL/ITL Erase Wizard, along with all other bulk features, requires a Professional or Enterprise license.