Configuration Backups & Change History for Cisco Unified Communications

UPLINX Track and Audit is an enterprise-grade, web-based configuration management system which automatically backups and tracks configurations for Cisco Unified Communications.

Using a scheduler, Track & Audit generates configuration reports for all Cisco Unified Communications servers and stores them to a report repository for backup purposes. Reports can also be automatically compared and notification emails sent to alert administrators when monitored configurations change. You can define some or all configuration items to be monitored, and include them in configuration reports. Any configuration item such as device pools, CSS, route patterns, subscribers, call handlers or translation patterns can be monitored and trigger email alerts.

With UPLINX Track & Audit, you can easily generate backup or comparison reports that contain details of configuration changes - what, when and which user - has applied changes to Cisco Unified Communications servers. These audit reports and email alerts contain a list of changes to easily track, log and review any changes.

What, when and who has changed configurations on Cisco Unified Communications?

Video Overview



  • Automatically backup configurations for all Cisco Unified Comms servers.
  • Recover from accidental deletions and restore prior configurations.
  • Identify how much work has been done, when and by whom.

  • Roll-back to previous versions in case of system failure or user issues.
  • Alert administrators automatically by email of changes to critical components. Configuration objects you want monitored - such as route plan changes - can be configured.
  • Allow reviewing of changes applied.
  • Understand changes quickly.


What, Who and When?

UPLINX Track & Audit creates audit reports that show configuration changes - what, when and who - in Cisco Unified Communications. Cisco Audit Logs can be merged to increase the accuracy of changes found and to provide proof of who made the configuration change and when it was made.


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Simplify Configuration Backups and Reviews

Effortlessly store configuration backups and simplify your review process by filtering Cisco Audit logs for critical configuration changes. Receive email alerts when backups have been completed or only when critical configurations change and then review the changes in your email client.

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Automatic Audit Reports

Audit reports show when, what and who made changes to the Cisco CUCM, CUC or IMP configurations. Audit reports can be accessed via the Track & Audit Console. Access can be controlled per user and limited to specific servers.

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generate reports for Cisco Unified Communications


Email Alerts When Critical Configurations Change

Define triggers which monitor and track important system configurations - such as the CUCM route plan configuration - to alert administrators by email.

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Cisco Audit Logs - Collection and Analysis

Search in Cisco Audit logs and identify all affected configurations from the Audit Log Console.

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Cisco Audit Logs Search

Identify and restore configuration changes

Restore to Last Known Good Configuration

Identify changes quickly and then revert configurations to the last known good state. Configuration reports and audit logs are automatically generated and stored.

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Web-Based, Enterprise-Grade System

  • Multi-cluster, multi-user support with user access control.
  • Centralized, web-based solution running on Windows Server.
  • Strong security with auditing and dedicated access rules.
  • Logging and auditing of access and individual actions.
  • Cisco Server access only from Track & Audit server with firewalled security.
  • Authentication of user logins via Active Directory means no dedicated passwords and increased security.

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