Create Diagrams of all Contact Flows
Easily visualize your Amazon Connect architecture in minutes instead of creating your diagrams by hand. Amazon Connect Contact Flows define the workflow of your contact center and are crucial for your business; however, the web-based Amazon flow designer cannot export the flowcharts, and printing them from the web browser isn't an option.
Here to help! The UPLINX Report Tool for Amazon Connect generates detailed diagrams of Contact Flows as editable vector graphics (SVG). These diagrams—commonly referred to as graphs, flowcharts, drawings, schematics, or layouts—are included in all generated documents and stored in a dedicated folder. All diagrams are fully editable with any graphical editor and look similar to the Amazon flow designer. ready to be printed or further modified to your needs.