Remotely control Cisco 9800 Series and 8875 from your desk.

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Features

UPLINX Remote Phone Control for Webex Calling

  • Remotely control Cisco PhoneOS phones (9800 Series and 8875) directly from your desk
  • View the live phone screen without visiting the device
  • Retrieve detailed phone information including firmware, IP address, and registration status
  • Generate a phone report with screen captures for documentation and support records
  • Troubleshoot user-reported issues without leaving your desk

Try UPLINX Remote Phone Control for Webex Calling for FREE — Version 1 is completely free!

To get started, all you need is:

  • Install UPLINX Remote Control Tool for Webex Calling on Windows from https://www.uplinx.com/downloads/. No registration is required.
  • A Webex Calling account with administrator rights to securely give access to this tool with OAuth

This tool is not yet available — but it is nearly here. Release is just around the corner.

We welcome your feedback to help shape future versions of this product. To share your experience or suggestions, visit https://www.uplinx.com/contacts/.

UPLINX Phone Control Tool - Remotely control Cisco phones

Remotely control Cisco 9800 Series and 8875 on Webex Calling

Remotely control Cisco phones from your desk by pressing the keys and viewing the phone’s display as if sitting at the phone.

View lamp status colors on phone buttons, indicating the status of DND, Hunt Group login, Privacy, etc. Support of all Cisco phones based on PhoneOS. Note that MPP phones cannot be supported due to missing APIs. Read More...

Screen Captures

When remote controlling a phone, save the image of the phone’s display for user guides and as-built documentation.

Easily create a report containing screenshots of selected  phones. Verify the phone screens after background image deployments or after migrations. Read More...

UPLINX Phone Control Tool - Cisco phone screen capture
Uplinx Phone Control Tool - remotely validate Cisco phone functionality

Test a Remote Phone

Remotely log-in an extension mobility profile, check the phone display, and place a call to troubleshoot without leaving your desk.

Remote Training and Support

Support staff can help an end-user while viewing and controlling the remote Cisco phone to explain unique features such as Group Pickup, Conference, or Hunt Group.

UPLINX Phone Control Tool - Remote training and support
UPLINX Phone Control Tool - Multi-cluster Multi-user support

Connect to multiple Webex Calling Organizations

Connect to phones registered to the same or different Webex Calling Organizations concurrently.

Download LATER when released and see for yourself.

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Supported Cisco IP Phones

  • All phones running PhoneOS
  • 9800 Series (9811, 9841, 9851, 9861, 9871)
  • 8875