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UPLINX Phone Control Webex uses Gurock SmartInspect Console, a professional and performant logging solution, to view log traces of the inner workings of UPLINX software. SmartInspect Console is required to see real-time log traces which will aid in the diagnosis of any obstacles. It is also required to view previously generated log files.
SmartInspect log files have the file extension .sil and are located at
C:\Users\%USERNAME%\AppData\Local\UPLINX Phone Control Webex\Log\
To search in log files, there are two (2) options:
1.Real-Time Trace and Opening Log Files with Gurock SmartInspect Console
2.UPLINX Search Log Tool to search for an error message across multiple log files
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