The following settings will influence the retrieval process.
Recommended defaults are shown in the image above:
Ping phones to test connectivity
will ‘ping’ a phone to verify connectivity. In networks with poor connectivity
this will improve the total reporting time as ping timeouts require less time
than HTTP timeouts. Recommended: On.
Automatic User Locale detection
will use information from CUCM in the field ‘User Locale’ to determine the
language of the phone web pages. It is recommended to have this setting
enabled. You might disable this if there are no other user locales than ‘US
English’ installed on CUCM. Recommended: On.
Retrieve phone data with concurrent
: If ticked, several threads will be used concurrently to
retrieve data from phones. This will be faster. If not ticked, phone
information will be retrieved one by one and report generation will take
longer. It is recommended that this option is enabled unless issues
are experienced. Recommended: On
Disable retrieve phone data
enabled, no data will be retrieved from phones. This should be disabled in
general. If enabled, only configuration data will be collected from CUCM,
without data from phones (for example when the phone web server is disabled or
there is no network access to phones). If enabled, phone data such as serial
number, neighbor information will be missing but registration and
configuration data from CUCM will be included in the report. Recommended:
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