Please perform the following steps to configure server settings:
In the Server tab, set the server credentials.
Verify connectivity with the Test button.
To Test Connectivity:
Run the Report
Tool and test server connectivity in the Server
Check that the
appropriate service is enabled on the server (AXL on CUCM and IMP, ODBC
proxy on CUC), and you can log into the server with the supplied username and
Check IP address
and ports are correct.
If you are directly connected to the servers (without firewall and no PAT), leaving the TCP port empty or setting it to (-1) will use the correct TCP ports. Please see Security, Firewall and Network Address Translation (NAT).
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