1 Report Summary

This configuration report lists all configuration settings for the Singlewire InformaCast setup.

2 Overview

InformaCast Advanced Notification is a software solution developed by Singlewire Software that enables Cisco telephone systems and connected appliances to broadcast notifications via audio message and text message. InformaCast allows messaging an unlimited number of Cisco IP Phones, IP Speakers. Messages can be via text message, live audio, pre-recorded audio or text to speech audio.

The software manages lists of users who can send broadcasts, and devices to send broadcasts to. Users and devices can be sorted into groups depending on situations and who needs to see the message. Messages can be pre-built with text audio and images, or built when needed. Then with the press of a button, messages are sent to groups of users via SMS text, email, phone calls and on-premises devices such as desk phones, IP speakers, desktop computers and more for maximum reach.

Bell Ring Lists can be defined to perform paging operations at regular times throughout a day, and Bell Schedules can be defined to schedule on which days the Bell Ring Lists should be performed.

3 Messages Menu

The Messages section is for creating and managing messages that will be broadcast by InformaCast, scheduled broadcasts and shows confirmation statistics.

This section shows the following information:

• Send or Edit Messages
• Scheduled Broadcasts
• Confirmation statistics

3.1 Messages

The Messages section allows creating, editing and sending messages. Messages are the basis of any InformaCast broadcast. They can consist of text and/or audio, be live or prerecorded, can skip phones in use or not, and their delivery can be synchronized or as available.

Messages
Name	Message Information
Basic Paging Live Broadcast	General Description Basic Paging Live Broadcast Short Text Customizable Message Type Live Audio Style Audio Delivery Synchronized Activation Alert Pre Tone No Audio Post Tone No Audio Wait Time 66 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Example Ad-Hoc Broadcast	General Description Example Ad-Hoc Broadcast Short Text Customizable Message Type Ad-Hoc Audio Style Allow Queueing Audio Delivery Synchronized Activation Alert Pre Tone No Audio Post Tone No Audio Wait Time 5 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty Queing Send Threshold 2 Failure Recipient Group -1 Failure Text My Failure text. It failed. Sorry.
Example CallAware Message	General Description Example CallAware Message Short Text Emergency call placed at ${time} on ${date} Customizable Message Type Text and Ad-Hoc Audio Style Allow Queueing Require Confirmation Text Persistent Text True Concatenate Text False Short Text Emergency call placed at ${time} on ${date} Long Text Text Length 43/0 Scroll Duration 3 Repetitions Scroll Speed 5 Icon Icon Type Default Icon Image Audio Delivery Synchronized Activation Alert Pre Tone A 2-second audio message is present. Post Tone No Audio Wait Time 5 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 3 Pause 1 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty Confirmation Skip No-response Recipients False Set a Time Limit 99 Confirmation Mode Acknowledge Set Confirmations Needed 0 Escalate On Failure Escalation Recipient Group Escalation Message Text
Example failed mail server	General Description Example failed mail server Short Text Email is down at ${time} on ${date} Customizable Message Type Text Style Require Confirmation Text Persistent Text True Concatenate Text False Short Text Email is down at ${time} on ${date} Long Text Text Length 35/0 Scroll Duration 3 Repetitions Scroll Speed 5 Icon A 1.0kB icon file is present: warn.png Icon Type Other Icon Image Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Example Hammer	General Description Example Hammer Short Text This is a broadcast of an industrial sounding hammer Customizable Message Type Text and Pre-Recorded Audio Style Require Confirmation Text Persistent Text True Concatenate Text False Short Text This is a broadcast of an industrial sounding hammer Long Text Some more text so the details button shows up. Text Length 52/46 Scroll Duration 3 Seconds Scroll Speed 5 Icon A 1.0kB icon file is present: warn.png Icon Type Other Icon Image Audio Delivery As Available Activation Alert Pre Tone No Audio Post Tone No Audio Play Time 6 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 1 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Example Monthly Meeting	General Description Example Monthly Meeting Short Text Monthly company wide meeting is at 8:00. Press the details soft-key. Customizable Message Type Text Style Require Confirmation Text Persistent Text True Concatenate Text False Short Text Monthly company wide meeting is at 8:00. Press the details soft-key. Long Text The monthly company wide meeting is going to be held at 8:00 today. There will be an update on the current state of the company as well as a presentation on new application development by Ken Bywaters. Text Length 69/202 Scroll Duration 3 Repetitions Scroll Speed 5 Icon A 4.0kB icon file is present: singlewire-logo.png Icon Type Other Icon Image Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Example Panic Button Message	General Description Example Panic Button Message Short Text Panic button pressed on phone: ${phoneDescription} (ext. ${callingDN}) at ${time} on ${date} Customizable Message Type Text and Pre-Recorded Audio Style Require Confirmation Text Persistent Text True Concatenate Text False Short Text Panic button pressed on phone: ${phoneDescription} (ext. ${callingDN}) at ${time} on ${date} Long Text Text Length 92/0 Scroll Duration 3 Repetitions Scroll Speed 5 Icon A 1.0kB icon file is present: warn.png Icon Type Other Icon Image Audio Delivery Synchronized Activation Alert Pre Tone A 2-second audio message is present. Post Tone No Audio Wait Time 5 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Script File Attached Send in Progress Empty
Example Ring tone - Bell 1	General Description Example Ring tone - Bell 1 Short Text Customizable Message Type Pre-Recorded Audio Style Allow Customization Audio Delivery Synchronized Activation Alert Pre Tone No Audio Post Tone No Audio Wait Time 5 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Example Ring tone - Bell 2	General Description Example Ring tone - Bell 2 Short Text Customizable Message Type Pre-Recorded Audio Style Allow Customization Audio Delivery Synchronized Activation Alert Pre Tone No Audio Post Tone No Audio Wait Time 5 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Example Ring tone - Bell 3	General Description Example Ring tone - Bell 3 Short Text Customizable Message Type Pre-Recorded Audio Style Allow Customization Audio Delivery Synchronized Activation Alert Pre Tone No Audio Post Tone No Audio Wait Time 5 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Example Ring tone - Clock chime	General Description Example Ring tone - Clock chime Short Text Customizable Message Type Pre-Recorded Audio Style Allow Customization Audio Delivery Synchronized Activation Alert Pre Tone No Audio Post Tone No Audio Wait Time 5 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Example Ring tone - Ding dong	General Description Example Ring tone - Ding dong Short Text Customizable Message Type Pre-Recorded Audio Style Allow Customization Audio Delivery Synchronized Activation Alert Pre Tone No Audio Post Tone No Audio Wait Time 5 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Example Ring tone - Tone 1	General Description Example Ring tone - Tone 1 Short Text Customizable Message Type Pre-Recorded Audio Style Allow Customization Audio Delivery Synchronized Activation Alert Pre Tone No Audio Post Tone No Audio Wait Time 5 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Example Ring tone - Tone 2	General Description Example Ring tone - Tone 2 Short Text Customizable Message Type Pre-Recorded Audio Style Allow Customization Audio Delivery Synchronized Activation Alert Pre Tone No Audio Post Tone No Audio Wait Time 5 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Example Severe Weather	General Description Example Severe Weather Short Text Severe weather is in the area at ${time} on ${date}. Customizable Message Type Text Style Require Confirmation Text Persistent Text True Concatenate Text False Short Text Severe weather is in the area at ${time} on ${date}. Long Text Text Length 52/0 Scroll Duration 3 Repetitions Scroll Speed 5 Icon A 2.0kB icon file is present: thunderstorm.png Icon Type Other Icon Image Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Example Singlewire Broadcast	General Description Example Singlewire Broadcast Short Text This is a broadcast from Singlewire's Broadcast System! Customizable Message Type Text and Pre-Recorded Audio Style Require Confirmation Text Persistent Text True Concatenate Text False Short Text This is a broadcast from Singlewire's Broadcast System! Long Text Text Length 55/0 Scroll Duration 3 Repetitions Scroll Speed 5 Icon A 4.0kB icon file is present: singlewire-logo.png Icon Type Other Icon Image Audio Delivery As Available Activation Alert Pre Tone No Audio Post Tone No Audio Play Time 14 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Example Singlewire Test Alert	General Description Example Singlewire Test Alert Short Text --This is a test-- Customizable Message Type Text and Pre-Recorded Audio Style Require Confirmation Text Persistent Text True Concatenate Text False Short Text --This is a test-- Long Text --This is a test. This is only a test.-- Text Length 18/40 Scroll Duration 3 Repetitions Scroll Speed 5 Icon A 4.0kB icon file is present: singlewire-logo.png Icon Type Other Icon Image Audio Delivery Synchronized Activation Alert Pre Tone No Audio Post Tone No Audio Wait Time 5 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Example Tornado	General Description Example Tornado Short Text There is a tornado in the area at ${time} on ${date}. Customizable Message Type Text and Pre-Recorded Audio Style Require Confirmation Text Persistent Text True Concatenate Text False Short Text There is a tornado in the area at ${time} on ${date}. Long Text Text Length 53/0 Scroll Duration 3 Repetitions Scroll Speed 5 Icon A 3.0kB icon file is present: tornado.png Icon Type Other Icon Image Audio Delivery As Available Activation Alert Pre Tone No Audio Post Tone No Audio Play Time 12 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Example Winter Weather	General Description Example Winter Weather Short Text There is severe winter weather in the area at ${time} on ${date}. Customizable Message Type Text Style Require Confirmation Text Persistent Text True Concatenate Text False Short Text There is severe winter weather in the area at ${time} on ${date}. Long Text Text Length 65/0 Scroll Duration 3 Repetitions Scroll Speed 5 Icon A 15.0kB icon file is present: icon2791269680474691730.png Icon Type Other Icon Image Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 1 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
IC Trial Ending in 10 Days	General Description IC Trial Ending in 10 Days Short Text Your trial of InformaCast Advanced Notification ends in 10 days! Contact sales@singlewire.com now to purchase a subscription to InformaCast or to extend your trial. Customizable Message Type Text and Pre-Recorded Audio Style Require Confirmation Text Persistent Text True Concatenate Text False Short Text Your trial of InformaCast Advanced Notification ends in 10 days! Contact sales@singlewire.com now to purchase a subscription to InformaCast or to extend your trial. Long Text Text Length 165/0 Scroll Duration 3 Repetitions Scroll Speed 5 Icon A 1.0kB icon file is present: warn.png Icon Type Other Icon Image Audio Delivery Synchronized Activation Alert Pre Tone No Audio Post Tone No Audio Wait Time 5 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
IC Trial Ending in 30 Days	General Description IC Trial Ending in 30 Days Short Text Your trial of InformaCast Advanced Notification ends in 30 days! Contact sales@singlewire.com now to purchase a subscription to InformaCast or to extend your trial. Customizable Message Type Text and Pre-Recorded Audio Style Require Confirmation Text Persistent Text True Concatenate Text False Short Text Your trial of InformaCast Advanced Notification ends in 30 days! Contact sales@singlewire.com now to purchase a subscription to InformaCast or to extend your trial. Long Text Text Length 165/0 Scroll Duration 3 Repetitions Scroll Speed 5 Icon A 1.0kB icon file is present: warn.png Icon Type Other Icon Image Audio Delivery Synchronized Activation Alert Pre Tone No Audio Post Tone No Audio Wait Time 5 Skip Phones in Use Play Volume As-Is Message Priority 2 Replay Enabled Re-broadcasting Re-broadcast Re-broadcast Until Stopped Broadcast Count 1 Pause 0 Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty
Oy Listen here	General Description Oy Listen here Short Text Oy you Customizable Message Type Talk and Listen Style Text Persistent Text True Concatenate Text False Short Text Oy you Long Text Hey you, don't watch that, watch this. Text Length 6/38 Scroll Speed 5 Icon Icon Type Default Icon Image Audio Delivery As Available Activation Alert Pre Tone No Audio Post Tone No Audio Play Time Skip Phones in Use Play Volume As-Is Message Priority 1 Replay Enabled Scripting Data Setup Empty Audio Replacement Empty Send in Progress Empty

3.2 Scheduled Broadcasts

This section contains a list of scheduled broadcasts. Scheduled broadcasts allow arranging for an audio or text message to be sent at a prearranged time in the future, either once or on a recurring basis. Scheduled broadcasts can be added, edited and deleted here.

4 Recipients Menu

Messages are sent to recipients that can be organized into groups. Recipient groups, and exclusionary recipient groups, allow to organize recipients into groups that will either receive the broadcasts sent to them (recipient groups) or never receive broadcasts (exclusionary recipient groups). Furthermore tags can be created and assigned to different groups to mak it easier to choose groups for a broadcast.

In this section you will find:

• Recipient Groups
• Tags

4.1 Recipient Groups

Recipient groups and exclusionary recipient groups allow you to organize your recipients into groups that will either receive the broadcasts sent to them (recipient groups) or never receive broadcasts (exclusionary recipient groups).

By default, InformaCast initially creates an 'All Recipients' group, which contains all the recipients that can be discovered. However, you may find it helpful to send to smaller groups of recipients (or exclude some recipients from ever receiving broadcasts).

4.2 Tags

Recipient group tags allow finer control over the display results for recipient groups. Before recipient groups can be filtered through tags, these need to be defined.

The following table lists the configured tag names and their recipient group members:

5 Speakers Menu

'IP speakers' are the end-points where the messages are broadcast from. They can include:

• Hardware IP speakers, e.g. network-attached loudspeakers, including SIP speakers for full-duplex intercom calls
• Hybrid devices
• Legacy Paging Interface (LPI) plugin paging zones
• Computers running the InformaCast Desktop Notifier
• The Singlewire Desktop Notification System, an application retired in favor of the InformaCast Desktop Notifier but still supported

This section includes:

• IP Speakers list

5.1 IP Speakers

'IP speakers' are the end-points where the messages are broadcast from.

This section includes the list of IP Speakers with their registration status and more info.

6 Bells Menu

Bell schedules are a means to send patterns of scheduled messages (usually brief tones) to IP phones and IP speakers. Ring Lists specify a series of ring tones to be played at specific times of day and associate each tone with a set of recipient groups to which it will be played. The Bell Schedule specifies the Ring List to be used each day by mapping a repeating weekly pattern onto the calendar.

This section shows:

• Ring Lists
• Bell Schedules

6.1 Bell Ring Lists

Ring lists specify a series of ring tones to be played at specific times of day and the set of recipient groups that will receive each broadcast.

6.2 Bell Schedules

Bell Schedules control the ring lists that are used on specific calendar dates. Once Ring Lists are created, Bell Schedules set which days of the week the Ring Lists are played on. Exceptions can be set and appear here.

7 Admin Menu

The Admin section provides access to the InformaCast application settings and configurations.

This section contains:

• Overview
• Licensing
• Telephony
• Voice
• Network Parameters
• Broadcast Parameters
• Desktop Parameters
• System Menus
• DialCast Menus
• SIP Menus

7.1 Overview

InformaCast configuration overview page.

7.2 Licensing

InformaCast License Key information

In the context of Cisco Unified Communications Manager, 2 different licenses are available: Basic Paging supplied through an OEM agreement with Cisco, and this can be upgraded to the Advanced Notification package.

7.3 Telephony

The Telephony section provides access to settings for Cisco Unified Communication Manager clusters, phone lists, external call control and LDAP phone lists.

In this section you will find:

• CUCM Clusters
• CUCM Phone Updates
• External Call Control
• LDAP Phone Updates

7.3.1 CUCM Clusters

List of Cisco Unified Communications Manager clusters whose phones will receive InformaCast broadcasts

7.3.2 CUCM Phone Updates

This section defines on what schedule InformaCast will build a list of registered phones, and how often it will refresh that list.

7.3.3 External Call Control

These are the Web Service URLs required when InformaCast is being used to provide external call control for Cisco Unified Communication Manager.

7.3.4 LDAP Phone Updates

This section defines on what schedule InformaCast will build a list of LDAP phones.

7.4 Voice Menus

Anytime a user picks up a phone to make a broadcast containing audio or to use the InformaCast DialCast functionality, they will come in contact with the Interactive Voice Response (IVR). This set of menus is customizable through this Voice section of the Admin menu. InformaCast voice menus can be modified as well as the tones/audio associated with them:

• General Voice Menu
• Inbound Call Voice Menu
• Broadcast Voice Menu

7.4.1 General

The general voice menu governs InformaCast's behavior during live broadcasts and audio recording. Stall tones and Go tones can be set, as well as the 'No Active Recipients' audio message. The recording Prompt audio message can be set, and the Accept key and the Cancel key configured.

7.4.2 Voice Inbound

The Inbound Call voice menu determines the tones and audio files used when InformaCast handles incoming calls, and shows authentication parameters.

7.4.3 Broadcast

The broadcast voice menu determines the audio files used by InformaCast when triggering broadcasts prompted by incoming calls. They include the audio messages for success or failure of the broadcast and broadcast cancel operations.

7.5 Network Parameters

This section shows network configuration parameters for InformaCast.

The section includes:

• Session Timeouts
• SLP Parameters
• Speaker Parameters
• SIP Speaker Parameters

7.5.1 Session Timeouts

Session timeout values, which affect how often credentials must be provided when using InformaCast.

7.5.2 SLP Parameters

SLP (Service Location Protocol) parameters, which affect interactions between InformaCast and IP speakers, as well as between InformaCast and other applications.

7.5.3 Speaker Parameters

This section covers IP Speaker automatic registration parameters. InformaCast sees several different endpoint types as "IP speakers," including hardware IP speakers, computers running the InformaCast Desktop Notifier (IDN, formerly the Singlewire Desktop Notification System), hybrid devices, and Legacy Paging Interface (LPI) plugin paging zones.

7.5.4 SIP Speaker Parameters

Network settings for SIP Speakers.

7.6 Broadcast Parameters

Shows whether InformaCast uses JTAPI or HTTP when communicating with your Unified Communications Manager, and shows preferences for InformaCast's handling of the audio parameters for IP phones, IP speakers, computers running the InformaCast Desktop Notifier etc., as well as the phone vibration and backlight display period for Cisco IP phones, several queued ad-hoc broadcast parameters, and the DN and authentication method for canceling broadcasts over the phone.

7.7 Desktop Parameters

Shows access status to several commands available in the InformaCast Desktop Notifier menu: Clear, Exit, and Start/Stop Broadcasts. Also shows if the Singlewire logo appears by default in the Broadcast window or if a custom logo has been provided to show in its place.

Desktop Parameters
Clear Menu Option	allow
Exit Menu Option	allow
Start/Stop Broadcasts Menu Option	allow
Logo	A 24.0kB logo is present: logo.png
Logo Image

7.8 System Menus

This section shows InformaCast system configuration parameters and includes settings for:

• Backup
• Scripting
• Reporting
• LDAP Integration

• Call Detail Records
• Server Certificate
• Client Certificates
• SSL Parameters
• Client Certificates
• Login Banners

7.8.1 Backup

Shows whether scheduled backup jobs are activated, and what schedule they follow.

7.8.2 Scripting

InformaCast's system scripting functionality allows uploading scripts that are triggered when certain events take place. This section shows the 5 predefined events, and the script for each one if present.

7.8.3 LDAP Integration

Shows parameters for LDAP integration of InformaCast, including General, Authentication and Grouping parameters.

7.8.4 Call Detail Records

This section shows whether InformaCast is configured to write Call Detail Records, and the record retention period.

7.8.5 Server Certificate

Shows the InformaCast server certificate. Clients (e.g. browsers) use this certificate when establishing secure connections with the InformaCast server.

7.8.6 Client Certificates

Shows the client certificates. These are used when establishing secure connections between InformaCast and external services.

7.8.7 SSL Parameters

This section shows SSL parameters, and how InformaCast should behave with untrusted certificates.

7.8.8 Login Banners

Shows the text that should be displayed before and after user authentication.

7.9 DialCast Menus

These are the DialCast parameters. DialCast allows a user to dial a SIP number configured with a dialing pattern that determines which InformaCast message should be sent and which recipient groups should receive it.

The secton shows:

• Dialing Configurations
• SIP Phone Exceptions

7.9.1 Dialing Configurations

This is the list of Dialing Configurations for the DialCast system. InformaCast uses these dialing configurations to trigger broadcasts by matching the called DN to a dialing pattern and then initiating a broadcast that uses the configuration's message and recipients.

7.9.2 SIP Phone Exceptions

These entries define exceptions to the rules established by dialing configurations and voice menus. the list is ordered by phone DN.

7.10 SIP Menus

This section provides the parameters for SIP access to InformaCast. In order to use DialCasts and the Legacy Paging Interface plugin, or make full-duplex intercom calls, you must first configure Session Initiation Protocol (SIP), which is supported by a growing number of PBXs and telephony devices, and provides InformaCast with the capability to receive SIP calls, allowing other SIP devices (in this case, Unified Communications Manager) to locate and call InformaCast.

Here you will find settings for:

• SIP Access
• SIP Call Security
• SIP User Credentials
• SIP Certificates
• SIP Stack

7.10.1 SIP Access

This section shows whether SIP access is allowed or denied, and a list of exceptions that can be configured by subnet or host.

7.10.2 SIP Call Security

This section shows the security parameters for SIP calls to InformaCast.

7.10.3 SIP User Credentials

Shows a list of credentials used by InformaCast when authenticating with other SIP servers.

7.10.4 SIP Certificates

Certificates used when establishing secure SIP connections between InformaCast and other SIP devices.

7.10.5 SIP Stack

Various low/level parameters for the SIP stack. InformaCast uses the National Institute of Standards and Technology (NIST) SIP stack to provide it with basic SIP functionality. The SIP stack provides InformaCast with fundamental low-level SIP functionality such as transaction handling, dialogs, utilities for SIP headers, maintenance of SIP timers, etc.

7.11 Users Menus

InformaCast maintains a user list that allows setting different roles to different Users and User Groups. The user administration section is for managing the lists of roles, users and groups.

The section includes:

• Roles
• Users
• Groups

7.11.1 Roles

Roles are broad, predefined sets of capabilities. For example, there could be one role that only allows a user to send messages and another role that allows a user to create, send, and cancel messages. All roles are predefined, and editing a role simply consists of adding or removing groups assigned to the role.

This section shows a list of the predefined roles. Each role shows which users or groups are assigned to it.

7.11.2 Users

Shows the list of users currently set up to use InformaCast. Users can be added and deleted, and roles can be set for each user.

7.11.3 Groups

Shows the list of user groups currently set up to use InformaCast. User Groups can be added and deleted, users can be added or removed from groups, and roles can be set for each group.