Utilised Network Protocols and Ports
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The Uplinx Remote Phone Control Tool utilises the following protocols and ports on the servers. If there are intermediate filters or firewalls, the protocol and ports must be opened towards the servers. The ports cannot be changed on the servers or the Remote Phone Control Tool.

The connectivity to all the resources below can be verified by Testing the Configuration .

Outgoing Connections - from Phone Control Tool to CUCM and Phones

Outoging Connection

Ports Used

URL Used

CUCM AXL Connection

HTTPS: TCP 443

https://<serverIP>:443/axl

CUCM JTAPI Connection

Secured: TCP 2749

Non-Secured: TCP 2748

N/A

Direct Web Access to Phones

HTTP: TCP 80

HTTPS: TCP 443

https://<phoneIP>/CGI/Screenshot

https://<phoneIP>/CGI/Execute

The direct Web Access to phones is required to display the remote phone's screen as well as deploy Bulk Background Images.

More information on:  Configure Authentication

Incoming Connections - from CUCM and Phones to Phone Control Tool

The Remote Phone Control Tool also runs a built-in Web Server to be accessed from the phones for a number of features. The built-in Web Server will use a TCP port configured on the server page. The incoming connection to the port needs to be allowed to pass through any firewall to allow the tool to function properly.

More information on: Configure Built-in Web Server


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