Seeing what's wrong: Logging and Tracing

UPLINX Phone Control Tool uses Gurock SmartInspect Console ( ), a professional and performant logging solution, to view log traces of the inner workings of UPLINX software. SmartInspect Console is required to see real-time log traces which will aid in the diagnosis of any obstacles. It is also required to view previously generated log files. SmartInspect log files have the file extension .sil and are located at C:\Users\%USERNAME%\AppData\Local\UPLINX Phone ControlTool\Log\.

To search in log files, there are two (2) options:

  1. UPLINX Search Log Tool to search for an error message across multiple log files.
  2. Real-Time Trace and Opening Log Files with Gurock SmartInspect Console


© 2009-2022 Last updated 18 Sep 2023.