Bulk Background Images
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There are two methods to install and apply wallpaper images (aka background images) to Cisco phones that are supported :

  1. Method 1: TFTP Server:  Uploading the background images to the CUCM's with role TFTP server. A XML file with name "List.xml" needs to be created and uploaded with the images in the correct size per phone model and uploaded to all TFTP servers. Phones are then assigned to the Common Phone Profile (CPP) in the Cisco CUCM config to reference the default image and enable user access to select an image. The phone will then fetch the XML file when it reconfigures and downloads the listed image with TFTP from the Cisco TFTP server.
  2. Method 2: Upload to phone's flash: Uploading the background image directly to each phone's flash memory. This is the traditional method that was once called phone personalization but is now obsolete.

Previously, UPLINX Phone Control Tool used method 2 "Upload to phone's flash" (aka phone personalization). This method is the traditional and now obsolete phone personalization that only has limited support in newer phone software and hence UPLINX has implemented a wizard to deploy phone images with method 1 "TFTP Servers". The previous method 2 "Upload to phone's flash" remains available in older versions of the program V3.0.41 and previous. Please note that due to issues experienced in method 2, UPLINX does not provide support for this deployment method going forward. Older versions can be downloaded here .

Now, UPLINX Phone Control Tool uploads the background images to the CUCM's with role TFTP server and assigns phones to the Common Phone Profile (CPP) in the Cisco CUCM config. Going through CUCM is more stable and when phones settings are erased or new phones are added using a configured Common Phone Profile (CPP), the background image will be applied automatically.

To understand how images must be uploaded to Cisco TFTP servers, and the required image sizes and the Common Phone Profile settings for phones, please learn more at How Background Images work with TFTP Servers .

Using the UPLINX Background Image Deployment Wizard

You can watch brief videos for the following common image usages:

  1. Deploy a single image, for example a logo,  here.
  2. Deploy multiple images for the wallpaper menu on all phones here.

Step 1: Getting Started

Go to the Bulk Background tab and select one of the following 2 supported deployment scenarios:

Deployment 






















Option - Single Image (Corporate logo) - Step 1 - UPLINX Background Image Deployment Wizard - UPLINX Phone Control Tool

Deployment 






















Option- Mutliple images for user - Step 1 - UPLINX Background Image Deployment Wizard - UPLINX Phone Control Tool

 The list of wallpaper images will be uploaded to all TFTP servers and made available to all phone models via the List.xml file, replacing any previous wallpapers.

- Click the Next button.

The Access Credentials section appears. The tool already has AXL access configured under the Server tab. To deploy background images, it requires 2 more sets of credentials to access and manage files on the TFTP server:

Deployment 






















Option- CUCM access - Step 1 - UPLINX Background Image Deployment Wizard - UPLINX Phone Control Tool

- After entering these details, click on the "Init" button to test the connections and retrieve the existing image list of files. Then press Next once init has succeeded.

Init to CUCM - Step 1 - UPLINX Background Image Deployment Wizard - UPLINX Phone Control Tool

- Click Next.

If you are deploying multiple background images, the tool will check to see if there was a previous wallpaper menu set. If it finds one, it will ask if it should overwrite the existing wallpaper list. The new wallpaper images will replace the Phone Wallpaper list with the new selection. It will not maintain or add to the current wallpaper list . If you answer [Yes] it will proceed to replace all phone wallpaper lists. It will prompt a second time to make sure you have understood this limitation.

Init 






















to CUCM - Overwrite dialog - Step 1 - UPLINX Background Image Deployment Wizard - UPLINX Phone Control Tool

Step 2: Choose and Upload Background Images

Upload background images - Step 2 - UPLINX Background Image Deployment Wizard - UPLINX Phone Control Tool

Set default background images - Step 2 - UPLINX Background Image Deployment Wizard - UPLINX Phone Control Tool

Step 3: Set Common Phone Profile

Common Phone Profiles (CPP)  hold many settings for the phones they are assigned to. If you use an existing CPP, the Bulk Background Image deployment will affect all phones that use the selected CPP. You can create a new CPP by duplicating an existing one, and assign it to a list of phones in the next step.

Define Common Phone Profile (CPP) - Step 3 - UPLINX Background Image Deployment Wizard - UPLINX Phone Control Tool

Step 4: Assign Common Phone Profile to Phones

The single image deployment will apply to all phones already assigned to the chosen CPP, unless you have created a new CPP. The Multiple Image Deployment scenario changes the image collection for all phones in the CUCM cluster, regardless of Common Phone Profiles . If you have chosen to set a default background image to the phone screens during a multi-image operation, this default image will be set only on the phones of the chosen CPP.

Step 5: Restart Phones

Note: The Tool will wait for a time between reboots and to consider the operation complete. However, it is possible that phones take a longer time for the image change to appear. This can range from seconds to minutes and depends on the performance of the Cisco environment (CUCM and phones).

Please complete all rebooting steps until you see the message of completion.

Reset phones 2nd time - UPLINX Background Image Deployment Wizard - UPLINX Phone Control Tool

Completion

On completion, a dialog box appears to declare all operations completed. Please complete all rebooting steps until you see the following message of completion :

Completion message - UPLINX Background Image Deployment Wizard - UPLINX Phone Control Tool

Verification of Background Image Deployment

You can use the Screenshot wizard to verify the successful deployment of background images to phones. See the section "Bulk Screenhots" for more info.

The Bulk Background Image wizard, along with all other bulk features, requires a Professional or Enterprise license and is not included in the Standard or Basic license.


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