Setting up Remote Phone Control Tool
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 To get started, launch the Remote Phone Control Tool and navigate to the SERVER tab.

Step 1: Specify CUCM Access

Recommended: Enter the IP Address of the CUCM publisher and login details of the CUCM Administrator.

Uplinx Remote Phone Control Tool for Cisco Phones - AXL User Configuration 

Step 2: Specify Application User Settings

Recommended: Leave Automatically configure Application User  selected.

 Uplinx Remote Phone Control Tool for Cisco Phones - Application User Configuration

Step 3: Specify Extension Mobility Settings

Recommended: Leave Use the same CUCM server  selected.

 Uplinx Remote Phone Control for Cisco Phones - Extension Mobility

More on Extension Mobility (Advanced)

Step 4: Select Authentication Method

Recommended: Leave Authenticate through CUCM selected.

Uplinx Remote Phone Control for Cisco Phones - CUCM Authentication Settings

If there is a third-party application that changes the phone's authentication URL (such as Singlewire InformaCast ), select Authenticate through a Third-party service , and provide the credentials for authentication required by that third-party product per its documentation. 

More on Authentication (Advanced) 

Step 5: Setup Phone Personalization and Built-in Web Server Settings to deploy background images.

If you need to deploy background images, leave Enable checked.

Recommended: Leave Automatic checked to allow the tool to turn on Phone Personalization automatically.

Check if the selected IP address and port is accessible from Cisco phones.

 

More on Phone Personalization settings (Advanced)

More on Built-In Web Server (Advanced)

Step 6: Test the Configuration by Pressing    Uplinx 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Remote Phone Control Tool for Cisco Phones - Test All Button

The troubleshooter screen will appear and test the configuration . If there are errors, follow the suggestions and re-test until all tests are successful.

 Uplinx Remote Phone Control Tool for Cisco Phones - Configuration Troubleshooter Screen

With all the recommended settings used, the Server tab should look similar to the following screenshot:

Uplinx 





























Remote Phone Control Tool for Cisco Phones - Server Tab Configured

 

Step 8: Set up CUCM for Silent Call Monitoring (Optional)

Follow these instructions to enable the  monitoring of calls on controlled phones .

Finishing the Setup

After completing the settings on the Server tab with all tests passed, proceed to Using the Remote Phone Control Tool .


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