Provide a consolidated, feature-rich and customisable directory on your IP phones. Complete contact details from multiple sources.

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Features

Enterprise Directory for Cisco Unified Communications

The Uplinx Enterprise Directory is a comprehensive solution to provide a consolidated, feature-rich directory to all Cisco IP phones in the enterprise and a web phone book with click to dial for the intranet.

Contact phone numbers (mobile, alternate office, emergency) previously unavailable on a Cisco phone can now be included in the directory.

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Video Overview

Video Enterprise Directory for Cisco phones

Features

Main Features

Feature-Rich Directory Solution

  • Support for various data sources
  • Full customisation of collected data
  • Regionalisation of directory information
  • Graphics and text support
  • Foreign language support
  • Web based phone directory with “click to dial” support

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Complete contact information on Cisco phones

Hierarchical and logical structure suitable to an enterprise such as geographical areas, business units, departments or service sections can now be reflected in a searchable and consolidated directory. It is now possible to add relevant images or text pages (for maps, addresses, help).

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Complete contact information on Cisco phones

Support for various data sources

Support for various data sources

The Uplinx® Enterprise Directory system supports data sourcing from Microsoft Active Directory, CUCM, Microsoft SQL, files and permanent static entries (ie Emergency numbers) added via the WebGUI.

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Customisation of Directory Information

Directories can be customised such that the data can be presented in a hierarchical logical structure. Contact details can be organised according to geographical areas, business units, departments or service sections such as emergency or security functions at specific locations.

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Customisation of Directory Information

Images and Text

Images and Text

The Uplinx® Enterprise Directory for Cisco Unified Communications Manager Text boxes and image galleries can also be included in the directory structure. This might be useful for organisation to include text and images in the directory for help, emergency procedures or even location maps.

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Designed for large heterogeneous enterprises

In environments where there are multiple CUCM clusters deployed, the Uplinx® Enterprise Directory allows for all contact details across clusters to be consolidated such that all cluster users can lookup other cluster user details and place calls without having to know trunk access codes. A multitude of filter and translation options in the system allow for all available contact information to be massaged such that it provides all the necessary contact information required to improve a user’s productivity when using their Cisco CUCM system.

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Designed for large heterogeneous enterprises

Scalability and High Availability

Scalability and High Availability

A cluster of Enterprise Directory servers scales to almost unlimited amount of directory requests to provide highest availability for the directory services on the phone and web. Also, directory servers can be distributed across different regions by still maintaining a single administrative interface.

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Web Based Phone Directory

The Uplinx® Enterprise Directory system also provides a web based phone directory based on this consolidate data which integrates with the Cisco web dialer. Users can use “click-to-dial” from a web page published by the Enterprise Directory system. The web based phone directory can be easily integrated into the enterprise Intranet to add value to all users.

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Web Based Phone Directory

Intelligent Web Management Interface

Intelligent Web Management Interface

All configuration management and monitoring is performed on the WebGUI of the Uplinx® Enterprise Directory system and can be accessed by any web browser. Multiple administration and operational users can be configured to access the system via role based administration. Every action on the system is logged and reports can be generated on performed actions.

The administrative WebGUI is a 3rd generation web interface which has been designed to be user friendly and is integrated with extensive help. Although being a web application with associated benefits like security and access from anywhere, the WebGUI appears more like a locally running form based application with responsiveness and asynchronous behaviour (no page refreshes). All configuration and reporting data is stored in a Microsoft SQL server.

Please contact us for a quote or to schedule a free web demo session to see how the Uplinx Enterprise Directory can add further value to your Cisco telephony system.

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Product Screenshots

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Benefits

End Users

can work smarter by easily locating all phone numbers relevant to their organisation from their IP phones or an Intranet page. The directory information on the phone is complete and structured.

Enterprises

achieve cost savings by improved end user productivity. Reduced call costs due to more on-net calls as they are now available from IP phone directory. Leverage Cisco phone screens for location maps and emergency procedures.

IT departments

save costs by automated import of contact information. Paper based directories can be easily exported from the consolidated data. Online phone directory can be quickly integrated into an organisations intranet to support Cisco Web Dialer.

What Client’s Say

We were able to quickly integrate multiple systems by retrieving contact information and displaying it on Cisco phones and intranet web pages.
J.K, IT Manager - International packaging manufacturer
We replaced our custom solution with this product because frequent Cisco releases and new phone models required compatibility changes.
John Sanger, Cisco UC Manager, TV station

Our Customers