Provide a consolidated, feature-rich and customisable directory on your IP phones. Complete contact details from multiple sources.
Enterprise Directory for Cisco Unified Communications
The Uplinx Enterprise Directory is a comprehensive solution to provide a consolidated, feature-rich directory to all Cisco IP phones in the enterprise and a web phone book with click to dial for the intranet.
Contact phone numbers (mobile, alternate office, emergency) previously unavailable on a Cisco phone can now be included in the directory.
Feature-Rich Directory Solution
- Support for various data sources
- Full customisation of collected data
- Regionalisation of directory information
- Graphics and text support
- Foreign language support
- Web based phone directory with “click to dial” support
Complete contact information on Cisco phones
Hierarchical and logical structure suitable to an enterprise such as geographical areas, business units, departments or service sections can now be reflected in a searchable and consolidated directory. It is now possible to add relevant images or text pages (for maps, addresses, help).
Support for various data sources
The Uplinx® Enterprise Directory system supports data sourcing from Microsoft Active Directory, CUCM, Microsoft SQL, files and permanent static entries (ie Emergency numbers) added via the WebGUI.
Customisation of Directory Information
Directories can be customised such that the data can be presented in a hierarchical logical structure. Contact details can be organised according to geographical areas, business units, departments or service sections such as emergency or security functions at specific locations.
Images and Text
The Uplinx® Enterprise Directory for Cisco Unified Communications Manager Text boxes and image galleries can also be included in the directory structure. This might be useful for organisation to include text and images in the directory for help, emergency procedures or even location maps.
Designed for large heterogeneous enterprises
In environments where there are multiple CUCM clusters deployed, the Uplinx® Enterprise Directory allows for all contact details across clusters to be consolidated such that all cluster users can lookup other cluster user details and place calls without having to know trunk access codes. A multitude of filter and translation options in the system allow for all available contact information to be massaged such that it provides all the necessary contact information required to improve a user’s productivity when using their Cisco CUCM system.
Scalability and High Availability
A cluster of Enterprise Directory servers scales to almost unlimited amount of directory requests to provide highest availability for the directory services on the phone and web. Also, directory servers can be distributed across different regions by still maintaining a single administrative interface.
Web Based Phone Directory
The Uplinx® Enterprise Directory system also provides a web based phone directory based on this consolidate data which integrates with the Cisco web dialer. Users can use “click-to-dial” from a web page published by the Enterprise Directory system. The web based phone directory can be easily integrated into the enterprise Intranet to add value to all users.
Intelligent Web Management Interface
All configuration management and monitoring is performed on the WebGUI of the Uplinx® Enterprise Directory system and can be accessed by any web browser. Multiple administration and operational users can be configured to access the system via role based administration. Every action on the system is logged and reports can be generated on performed actions.
The administrative WebGUI is a 3rd generation web interface which has been designed to be user friendly and is integrated with extensive help. Although being a web application with associated benefits like security and access from anywhere, the WebGUI appears more like a locally running form based application with responsiveness and asynchronous behaviour (no page refreshes). All configuration and reporting data is stored in a Microsoft SQL server.
Please contact us for a quote or to schedule a free web demo session to see how the Uplinx Enterprise Directory can add further value to your Cisco telephony system.
Directories can be customized so that the data can be presented in a hierarchical logical structure. Contact details can be organized according to geographical areas, business units, departments or service sections such as emergency or security functions at specific locations.
Contact information can be merged from multiple sources, for example internal extension from CUCM can be enhanced with mobile from AD.
Data can be sourced from multiple sources and directories are presented to phones and web
Data can be sourced from multiple sources and directories are presented to phones and web.
The web based admin interface allows for easy and quick configuration of all settings.
Designed for large enterprises with multiple data sources and advanced topologies.
The image viewer can include any number of phones.
Image viewer and text box can be used to include text and images in the directory for help, emergency procedures or even location maps
Benefits
End Users
... can work smarter by easily locating all phone numbers relevant to their organization from their IP phones or an Intranet page. The directory information on the phone is complete and structured.
Enterprises
... achieve cost savings by improved end user productivity. Reduced call costs due to more on-net calls as they are now available from IP phone directory. Leverage Cisco phone screens for location maps and emergency procedures.
IT departments
... save costs by automated import of contact information. Paper based directories can be easily exported from the consolidated data. Online phone directory can be quickly integrated into an organizations intranet to support Cisco Web Dialer.
We were able to quickly integrate multiple systems by retrieving contact information and displaying it on Cisco phones and intranet web pages.
We replaced our custom solution with this product because frequent Cisco releases and new phone models required compatibility changes.