Table of Contents

1 Report Summary 2 Users 2.1 Users Summary 2.2 Users Basic Settings 2.3 Users Calling Settings 2.4 Groups 2.5 Teams and Members 3 Licenses 4 Workspaces 4.1 Workspaces without Cisco Webex Calling 4.2 Workspaces with Cisco Webex Calling 5 Locations 5.1 Locations > Addresses 5.2 Call Handling 5.3 Schedule 5.4 Voicemail 6 Rooms 7 Devices 7.1 Devices Summary 7.2 Devices Details 8 Calling 8.1 Calling Organizations Settings 8.1.1 Auto Attendants 8.1.2 Call Parks 8.2 Phone Numbers 8.3 Virtual Lines Summary 8.4 Virtual Lines Detail 8.5 Paging Groups 8.6 Call Queues 8.7 Hunt Groups


1 Report Summary

Webex by Cisco is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars.

Cisco Webex Control Hub is a web-based, intuitive, single-pane-of-glass management portal that enables you to provision, administer, and manage Webex services.

This configuration report, generated by UPLINX Report Tool, aims to document the configuration of Webex and retrieves data in read-only mody through the Webex API.

Report Info for Webex by Cisco
Report Date14-Feb-24 4:47:08 PM
Report generated forCustomer
DescriptionAs-Built Documentation for project
Server Info
Webex OrganizationUXTEST
Report Settings
Report TypeDirect Report
Visual StyleBlu Dark.css
Report ContentAll objects
Template HTMLWEBEX_ReportTemplate.htm
Template WordBars_Phones_Green_Blue.doc
Report Tool Info
Report Tool Version15.0.1 / ?? Feb 2024
Report Tool licenseExpired

2 Users

The admin section contains the users, groups and teams and its settings.

This chapter contains:


2.1 Users Summary

This section contains the Users Summary in wide table format that is also exported to Excel.

Users - Summary
OrganizationLocationDisplay NameNick Name First NameLast NameTypeSite UrlsEmailsExtensionPhone NumbersSIP AddressesRolesLicensesAssigned SitesLogin EnabledCreatedLast ModifiedLast Activity
UXTEST admin@sw-2xfb.wbx.aiadminadminadminpersonsw-2xfb.webex.comadmin@sw-2xfb.wbx.ai  25901177793@sw-2xfb.webex.com [personal-room]
admin@sw-2xfb.calls.webex.com [cloud-calling]
admin06@sw-2xfb.webex.com [personal-room]
Full AdministratorReal-Time Translations
Advanced Messaging
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
sw-2xfb.webex.com [default]true08-Dec-22 2:25:36 PM13-Feb-24 9:13:52 AM01-Jan-01 12:00:00 AM
UXTEST Test2 Test2Test2Test2Test2personsw-2xfb.webex.comsupport@uplinx.com 11111 [work]support12@sw-2xfb.webex.com [personal-room]
25999253046@sw-2xfb.webex.com [personal-room]
support@sw-2xfb.calls.webex.com [cloud-calling]
 Advanced Messaging
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
sw-2xfb.webex.com [default]true09-Dec-22 10:25:08 AM22-Dec-22 8:40:56 PM01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test 100Test 100Test 100Test 100personsw-2xfb.webex.comsw100@uplinx.com 12100 [work_extension]sw100@sw-2xfb.calls.webex.com [cloud-calling]
sw100@sw-2xfb.webex.com [personal-room]
26609210783@sw-2xfb.webex.com [personal-room]
 Advanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
sw-2xfb.webex.com [default]true30-Jan-24 10:15:51 PM30-Jan-24 10:15:59 PM01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test 101Test 101Test 101Test 101personsw-2xfb.webex.comsw101@uplinx.com 12101 [work_extension]sw101@sw-2xfb.webex.com [personal-room]
sw101@sw-2xfb.calls.webex.com [cloud-calling]
26645694580@sw-2xfb.webex.com [personal-room]
 Advanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
sw-2xfb.webex.com [default]true30-Jan-24 10:15:55 PM30-Jan-24 10:16:00 PM01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test 102Test 102Test 102Test 102personsw-2xfb.webex.comsw102@uplinx.com 12102 [work_extension]sw102@sw-2xfb.calls.webex.com [cloud-calling]
sw102@sw-2xfb.webex.com [personal-room]
26649426044@sw-2xfb.webex.com [personal-room]
 Advanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
sw-2xfb.webex.com [default]true30-Jan-24 10:15:59 PM30-Jan-24 10:16:06 PM01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test 103Test 103Test 103Test 103personsw-2xfb.webex.comsw103@uplinx.com 12103 [work_extension]sw103@sw-2xfb.webex.com [personal-room]
sw103@sw-2xfb.calls.webex.com [cloud-calling]
26643927221@sw-2xfb.webex.com [personal-room]
 Advanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
sw-2xfb.webex.com [default]true30-Jan-24 10:16:03 PM30-Jan-24 10:16:09 PM01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test 104Test 104Test 104Test 104personsw-2xfb.webex.comsw104@uplinx.com 12104 [work_extension]sw104@sw-2xfb.webex.com [personal-room]
sw104@sw-2xfb.calls.webex.com [cloud-calling]
26646076687@sw-2xfb.webex.com [personal-room]
 Advanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
sw-2xfb.webex.com [default]true30-Jan-24 10:16:07 PM30-Jan-24 10:16:11 PM01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test 105Test 105Test 105Test 105personsw-2xfb.webex.comsw105@uplinx.com 12105 [work_extension]sw105@sw-2xfb.calls.webex.com [cloud-calling]
26628527470@sw-2xfb.webex.com [personal-room]
sw105@sw-2xfb.webex.com [personal-room]
 Advanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
sw-2xfb.webex.com [default]true30-Jan-24 10:16:10 PM30-Jan-24 10:16:15 PM01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test4 Test4Test4Test4Test4personsw-2xfb.webex.comsw@uplinx.com 1255555 [work_extension]sw@sw-2xfb.calls.webex.com [cloud-calling]
25983429135@sw-2xfb.webex.com [personal-room]
sw@sw-2xfb.webex.com [personal-room]
 Advanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
sw-2xfb.webex.com [default]true09-Dec-22 10:25:08 AM30-Jan-24 9:52:09 PM01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test5 Test5Test5Test5Test5personsw-2xfb.webex.comsw2@uplinx.com 126666 [work_extension]sw2@sw-2xfb.webex.com [personal-room]
sw2@sw-2xfb.calls.webex.com [cloud-calling]
26634505778@sw-2xfb.webex.com [personal-room]
 Advanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
sw-2xfb.webex.com [default]true30-Jan-24 9:54:02 PM30-Jan-24 9:54:09 PM01-Jan-01 12:00:00 AM

2.2 Users Basic Settings

This section contains the Users Basic Settings such as names, contact details and assigned roles and licenses.

Users
OrganizationLocationDisplay NameDetails
UXTEST admin@sw-2xfb.wbx.ai
Basic User Info
Display Nameadmin@sw-2xfb.wbx.ai
Nick Name admin
First Nameadmin
Last Nameadmin
Typeperson
Site Urlssw-2xfb.webex.com
Addresses
Emailsadmin@sw-2xfb.wbx.ai
Extension
Phone Numbers
SIP Addresses25901177793@sw-2xfb.webex.com [personal-room]
admin@sw-2xfb.calls.webex.com [cloud-calling]
admin06@sw-2xfb.webex.com [personal-room]
Privileges
RolesFull Administrator
LicensesReal-Time Translations
Advanced Messaging
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
Assigned Sites
Assigned Sitessw-2xfb.webex.com [default]
Login Enabledtrue
Actions
Created08-Dec-22 2:25:36 PM
Last Modified13-Feb-24 9:13:52 AM
Last Activity01-Jan-01 12:00:00 AM
UXTEST Test2 Test2
Basic User Info
Display NameTest2 Test2
Nick Name Test2
First NameTest2
Last NameTest2
Typeperson
Site Urlssw-2xfb.webex.com
Addresses
Emailssupport@uplinx.com
Extension
Phone Numbers11111 [work]
SIP Addressessupport12@sw-2xfb.webex.com [personal-room]
25999253046@sw-2xfb.webex.com [personal-room]
support@sw-2xfb.calls.webex.com [cloud-calling]
Privileges
Roles
LicensesAdvanced Messaging
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
Assigned Sites
Assigned Sitessw-2xfb.webex.com [default]
Login Enabledtrue
Actions
Created09-Dec-22 10:25:08 AM
Last Modified22-Dec-22 8:40:56 PM
Last Activity01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test 100
Basic User Info
Display NameTest 100
Nick Name Test 100
First NameTest 100
Last NameTest 100
Typeperson
Site Urlssw-2xfb.webex.com
Addresses
Emailssw100@uplinx.com
Extension
Phone Numbers12100 [work_extension]
SIP Addressessw100@sw-2xfb.calls.webex.com [cloud-calling]
sw100@sw-2xfb.webex.com [personal-room]
26609210783@sw-2xfb.webex.com [personal-room]
Privileges
Roles
LicensesAdvanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
Assigned Sites
Assigned Sitessw-2xfb.webex.com [default]
Login Enabledtrue
Actions
Created30-Jan-24 10:15:51 PM
Last Modified30-Jan-24 10:15:59 PM
Last Activity01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test 101
Basic User Info
Display NameTest 101
Nick Name Test 101
First NameTest 101
Last NameTest 101
Typeperson
Site Urlssw-2xfb.webex.com
Addresses
Emailssw101@uplinx.com
Extension
Phone Numbers12101 [work_extension]
SIP Addressessw101@sw-2xfb.webex.com [personal-room]
sw101@sw-2xfb.calls.webex.com [cloud-calling]
26645694580@sw-2xfb.webex.com [personal-room]
Privileges
Roles
LicensesAdvanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
Assigned Sites
Assigned Sitessw-2xfb.webex.com [default]
Login Enabledtrue
Actions
Created30-Jan-24 10:15:55 PM
Last Modified30-Jan-24 10:16:00 PM
Last Activity01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test 102
Basic User Info
Display NameTest 102
Nick Name Test 102
First NameTest 102
Last NameTest 102
Typeperson
Site Urlssw-2xfb.webex.com
Addresses
Emailssw102@uplinx.com
Extension
Phone Numbers12102 [work_extension]
SIP Addressessw102@sw-2xfb.calls.webex.com [cloud-calling]
sw102@sw-2xfb.webex.com [personal-room]
26649426044@sw-2xfb.webex.com [personal-room]
Privileges
Roles
LicensesAdvanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
Assigned Sites
Assigned Sitessw-2xfb.webex.com [default]
Login Enabledtrue
Actions
Created30-Jan-24 10:15:59 PM
Last Modified30-Jan-24 10:16:06 PM
Last Activity01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test 103
Basic User Info
Display NameTest 103
Nick Name Test 103
First NameTest 103
Last NameTest 103
Typeperson
Site Urlssw-2xfb.webex.com
Addresses
Emailssw103@uplinx.com
Extension
Phone Numbers12103 [work_extension]
SIP Addressessw103@sw-2xfb.webex.com [personal-room]
sw103@sw-2xfb.calls.webex.com [cloud-calling]
26643927221@sw-2xfb.webex.com [personal-room]
Privileges
Roles
LicensesAdvanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
Assigned Sites
Assigned Sitessw-2xfb.webex.com [default]
Login Enabledtrue
Actions
Created30-Jan-24 10:16:03 PM
Last Modified30-Jan-24 10:16:09 PM
Last Activity01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test 104
Basic User Info
Display NameTest 104
Nick Name Test 104
First NameTest 104
Last NameTest 104
Typeperson
Site Urlssw-2xfb.webex.com
Addresses
Emailssw104@uplinx.com
Extension
Phone Numbers12104 [work_extension]
SIP Addressessw104@sw-2xfb.webex.com [personal-room]
sw104@sw-2xfb.calls.webex.com [cloud-calling]
26646076687@sw-2xfb.webex.com [personal-room]
Privileges
Roles
LicensesAdvanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
Assigned Sites
Assigned Sitessw-2xfb.webex.com [default]
Login Enabledtrue
Actions
Created30-Jan-24 10:16:07 PM
Last Modified30-Jan-24 10:16:11 PM
Last Activity01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test 105
Basic User Info
Display NameTest 105
Nick Name Test 105
First NameTest 105
Last NameTest 105
Typeperson
Site Urlssw-2xfb.webex.com
Addresses
Emailssw105@uplinx.com
Extension
Phone Numbers12105 [work_extension]
SIP Addressessw105@sw-2xfb.calls.webex.com [cloud-calling]
26628527470@sw-2xfb.webex.com [personal-room]
sw105@sw-2xfb.webex.com [personal-room]
Privileges
Roles
LicensesAdvanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
Assigned Sites
Assigned Sitessw-2xfb.webex.com [default]
Login Enabledtrue
Actions
Created30-Jan-24 10:16:10 PM
Last Modified30-Jan-24 10:16:15 PM
Last Activity01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test4 Test4
Basic User Info
Display NameTest4 Test4
Nick Name Test4
First NameTest4
Last NameTest4
Typeperson
Site Urlssw-2xfb.webex.com
Addresses
Emailssw@uplinx.com
Extension
Phone Numbers1255555 [work_extension]
SIP Addressessw@sw-2xfb.calls.webex.com [cloud-calling]
25983429135@sw-2xfb.webex.com [personal-room]
sw@sw-2xfb.webex.com [personal-room]
Privileges
Roles
LicensesAdvanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
Assigned Sites
Assigned Sitessw-2xfb.webex.com [default]
Login Enabledtrue
Actions
Created09-Dec-22 10:25:08 AM
Last Modified30-Jan-24 9:52:09 PM
Last Activity01-Jan-01 12:00:00 AM
UXTESTFremont Loc 1Test5 Test5
Basic User Info
Display NameTest5 Test5
Nick Name Test5
First NameTest5
Last NameTest5
Typeperson
Site Urlssw-2xfb.webex.com
Addresses
Emailssw2@uplinx.com
Extension
Phone Numbers126666 [work_extension]
SIP Addressessw2@sw-2xfb.webex.com [personal-room]
sw2@sw-2xfb.calls.webex.com [cloud-calling]
26634505778@sw-2xfb.webex.com [personal-room]
Privileges
Roles
LicensesAdvanced Messaging
Webex Calling - Professional
Webex Meetings Suite
Call on Webex (1:1 call, non-PSTN)
Basic Space Meetings
Advanced Space Meetings
Free screen share
Basic Messaging
Assigned Sites
Assigned Sitessw-2xfb.webex.com [default]
Login Enabledtrue
Actions
Created30-Jan-24 9:54:02 PM
Last Modified30-Jan-24 9:54:09 PM
Last Activity01-Jan-01 12:00:00 AM

2.3 Users Calling Settings

Webex Calling provides advanced telephony services for its users. The following settings for Webex Calling are configured per user:

Webex Calling Person Settings
OrganizationLocationNameDetails
UXTEST admin@sw-2xfb.wbx.ai
Basic User Info
Settings
Display Nameadmin@sw-2xfb.wbx.ai
Nick Name admin
First Nameadmin
Last Nameadmin
Typeperson
Site Urlssw-2xfb.webex.com
Extension
Calling
Calling LicenseUser does not have a calling license
UXTEST Test2 Test2
Basic User Info
Settings
Display NameTest2 Test2
Nick Name Test2
First NameTest2
Last NameTest2
Typeperson
Site Urlssw-2xfb.webex.com
Extension
Calling
Calling LicenseUser does not have a calling license
UXTESTFremont Loc 1Test 100
Basic User Info
Settings
Display NameTest 100
Nick Name Test 100
First NameTest 100
Last NameTest 100
Typeperson
Site Urlssw-2xfb.webex.com
Extension
Calling Behavior
Settings
effectiveBehaviorTypeNATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List
Settings
Distinctive Ring Enabled
PhoneNumber# 1directNumber: Extension: 100 ringPattern: primary: True
Caller ID Settings
Settings
Enabled
Voicemail Settings
Settings
Enabled
Send calls to voicemail
Send all incoming calls to voicemail
Send all incoming calls to voicemail
Send calls to voicemail during a busy line
MessageDefault message
Send calls to voicemail when unanswered
Send calls to voicemail when unanswered
Number of rings before playing the "no answer" message3
MessageDefault message
Voicemail > Additional settings
Transfer on ‘0’ to another line
Email a copy of voicemail message
Voicemail > Notifications
Receive notification of any new voice messages.
Receive notification of any new voice messages.
Voicemail > Message storage
DestinationUse internal mailbox
Use new message indicator on phone
Voicemail > Fax messaging
Receive fax messages
Receive fax messages
Incoming Permission Settings
Settings
Custom settings
Defined below.
Internal callsBlocked
Collect callsAllowed
External callsALLOW_ALL_EXTERNAL
Outgoing Permission Settings
Settings
Custom settings. Defined below.
Custom Settings.
Outgoing call permissions
Call typePermissionAllow transfers / forwards
INTERNAL_CALLALLOW
TOLL_FREEALLOW
NATIONALALLOW
INTERNATIONALBLOCK
OPERATOR_ASSISTEDALLOW
CHARGEABLE_DIRECTORY_ASSISTEDALLOW
SPECIAL_SERVICES_IALLOW
SPECIAL_SERVICES_IIALLOW
PREMIUM_SERVICES_IBLOCK
PREMIUM_SERVICES_IIBLOCK
CASUALBLOCK
URL_DIALINGALLOW
UNKNOWNALLOW
Calling > Call Handling > Call Forwarding
Outgoing Permission Settings
Settings
Forward all calls
Forward all callsDisabled
Forward calls during busy lines
Forward calls during busy linesDisabled
Forward calls when unanswered
Forward calls when unansweredDisabled
Forward calls if the network is disconnected
Forward calls if the network is disconnectedDisabled
Call Waiting
Settings
Enabled
Call Intercept
Settings
Enabled
Call Park Notification Enabled
Barge In Settings
Settings
Enabled
Hoteling Settings
Settings
Enabled
Push-to-Talk Settings
Settings{
    "allowAutoAnswer":  true,
    "connectionType":  "TWO_WAY",
    "accessType":  "ALLOW_MEMBERS"
}
Privacy Settings
Settings{
    "aaExtensionDialingEnabled":  true,
    "aaNamingDialingEnabled":  true,
    "enablePhoneStatusDirectoryPrivacy":  false
}
Executive Assistant Settings
Settings
TypeUNASSIGNED
Calling > User call experience > Application Line Assignment
Settings
Ring settings
Click to Dial calls are made
Group Pages are received
A call the user parked is recalled back to the user’s line
Webex application assignments
Web
Desktop
Mobile
Table
availableLineCount31
Shared Line Appearance on Webex App
Call Recording Settings
Receptionist Client Settings
Do Not Disturb Settings
Settings
Enabled
List of Call Queue Caller ID information
Call Queue Agent's Caller ID information
UXTESTFremont Loc 1Test 101
Basic User Info
Settings
Display NameTest 101
Nick Name Test 101
First NameTest 101
Last NameTest 101
Typeperson
Site Urlssw-2xfb.webex.com
Extension
Calling Behavior
Settings
effectiveBehaviorTypeNATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List
Settings
Distinctive Ring Enabled
PhoneNumber# 1directNumber: Extension: 101 ringPattern: primary: True
Caller ID Settings
Settings
Enabled
Voicemail Settings
Settings
Enabled
Send calls to voicemail
Send all incoming calls to voicemail
Send all incoming calls to voicemail
Send calls to voicemail during a busy line
MessageDefault message
Send calls to voicemail when unanswered
Send calls to voicemail when unanswered
Number of rings before playing the "no answer" message3
MessageDefault message
Voicemail > Additional settings
Transfer on ‘0’ to another line
Email a copy of voicemail message
Voicemail > Notifications
Receive notification of any new voice messages.
Receive notification of any new voice messages.
Voicemail > Message storage
DestinationUse internal mailbox
Use new message indicator on phone
Voicemail > Fax messaging
Receive fax messages
Receive fax messages
Incoming Permission Settings
Settings
Custom settings
Defined below.
Internal callsBlocked
Collect callsAllowed
External callsALLOW_ALL_EXTERNAL
Outgoing Permission Settings
Settings
Custom settings. Defined below.
Custom Settings.
Outgoing call permissions
Call typePermissionAllow transfers / forwards
INTERNAL_CALLALLOW
TOLL_FREEALLOW
NATIONALALLOW
INTERNATIONALBLOCK
OPERATOR_ASSISTEDALLOW
CHARGEABLE_DIRECTORY_ASSISTEDALLOW
SPECIAL_SERVICES_IALLOW
SPECIAL_SERVICES_IIALLOW
PREMIUM_SERVICES_IBLOCK
PREMIUM_SERVICES_IIBLOCK
CASUALBLOCK
URL_DIALINGALLOW
UNKNOWNALLOW
Calling > Call Handling > Call Forwarding
Outgoing Permission Settings
Settings
Forward all calls
Forward all callsDisabled
Forward calls during busy lines
Forward calls during busy linesDisabled
Forward calls when unanswered
Forward calls when unansweredDisabled
Forward calls if the network is disconnected
Forward calls if the network is disconnectedDisabled
Call Waiting
Settings
Enabled
Call Intercept
Settings
Enabled
Call Park Notification Enabled
Barge In Settings
Settings
Enabled
Hoteling Settings
Settings
Enabled
Push-to-Talk Settings
Settings{
    "allowAutoAnswer":  true,
    "connectionType":  "TWO_WAY",
    "accessType":  "ALLOW_MEMBERS"
}
Privacy Settings
Settings{
    "aaExtensionDialingEnabled":  true,
    "aaNamingDialingEnabled":  true,
    "enablePhoneStatusDirectoryPrivacy":  false
}
Executive Assistant Settings
Settings
TypeUNASSIGNED
Calling > User call experience > Application Line Assignment
Settings
Ring settings
Click to Dial calls are made
Group Pages are received
A call the user parked is recalled back to the user’s line
Webex application assignments
Web
Desktop
Mobile
Table
availableLineCount31
Shared Line Appearance on Webex App
Call Recording Settings
Receptionist Client Settings
Do Not Disturb Settings
Settings
Enabled
List of Call Queue Caller ID information
Call Queue Agent's Caller ID information
UXTESTFremont Loc 1Test 102
Basic User Info
Settings
Display NameTest 102
Nick Name Test 102
First NameTest 102
Last NameTest 102
Typeperson
Site Urlssw-2xfb.webex.com
Extension
Calling Behavior
Settings
effectiveBehaviorTypeNATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List
Settings
Distinctive Ring Enabled
PhoneNumber# 1directNumber: Extension: 102 ringPattern: primary: True
Caller ID Settings
Settings
Enabled
Voicemail Settings
Settings
Enabled
Send calls to voicemail
Send all incoming calls to voicemail
Send all incoming calls to voicemail
Send calls to voicemail during a busy line
MessageDefault message
Send calls to voicemail when unanswered
Send calls to voicemail when unanswered
Number of rings before playing the "no answer" message3
MessageDefault message
Voicemail > Additional settings
Transfer on ‘0’ to another line
Email a copy of voicemail message
Voicemail > Notifications
Receive notification of any new voice messages.
Receive notification of any new voice messages.
Voicemail > Message storage
DestinationUse internal mailbox
Use new message indicator on phone
Voicemail > Fax messaging
Receive fax messages
Receive fax messages
Incoming Permission Settings
Settings
Custom settings
Defined below.
Internal callsBlocked
Collect callsAllowed
External callsALLOW_ALL_EXTERNAL
Outgoing Permission Settings
Settings
Custom settings. Defined below.
Custom Settings.
Outgoing call permissions
Call typePermissionAllow transfers / forwards
INTERNAL_CALLALLOW
TOLL_FREEALLOW
NATIONALALLOW
INTERNATIONALBLOCK
OPERATOR_ASSISTEDALLOW
CHARGEABLE_DIRECTORY_ASSISTEDALLOW
SPECIAL_SERVICES_IALLOW
SPECIAL_SERVICES_IIALLOW
PREMIUM_SERVICES_IBLOCK
PREMIUM_SERVICES_IIBLOCK
CASUALBLOCK
URL_DIALINGALLOW
UNKNOWNALLOW
Calling > Call Handling > Call Forwarding
Outgoing Permission Settings
Settings
Forward all calls
Forward all callsDisabled
Forward calls during busy lines
Forward calls during busy linesDisabled
Forward calls when unanswered
Forward calls when unansweredDisabled
Forward calls if the network is disconnected
Forward calls if the network is disconnectedDisabled
Call Waiting
Settings
Enabled
Call Intercept
Settings
Enabled
Call Park Notification Enabled
Barge In Settings
Settings
Enabled
Hoteling Settings
Settings
Enabled
Push-to-Talk Settings
Settings{
    "allowAutoAnswer":  true,
    "connectionType":  "TWO_WAY",
    "accessType":  "ALLOW_MEMBERS"
}
Privacy Settings
Settings{
    "aaExtensionDialingEnabled":  true,
    "aaNamingDialingEnabled":  true,
    "enablePhoneStatusDirectoryPrivacy":  false
}
Executive Assistant Settings
Settings
TypeUNASSIGNED
Calling > User call experience > Application Line Assignment
Settings
Ring settings
Click to Dial calls are made
Group Pages are received
A call the user parked is recalled back to the user’s line
Webex application assignments
Web
Desktop
Mobile
Table
availableLineCount31
Shared Line Appearance on Webex App
Call Recording Settings
Receptionist Client Settings
Do Not Disturb Settings
Settings
Enabled
List of Call Queue Caller ID information
Call Queue Agent's Caller ID information
UXTESTFremont Loc 1Test 103
Basic User Info
Settings
Display NameTest 103
Nick Name Test 103
First NameTest 103
Last NameTest 103
Typeperson
Site Urlssw-2xfb.webex.com
Extension
Calling Behavior
Settings
effectiveBehaviorTypeNATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List
Settings
Distinctive Ring Enabled
PhoneNumber# 1directNumber: Extension: 103 ringPattern: primary: True
Caller ID Settings
Settings
Enabled
Voicemail Settings
Settings
Enabled
Send calls to voicemail
Send all incoming calls to voicemail
Send all incoming calls to voicemail
Send calls to voicemail during a busy line
MessageDefault message
Send calls to voicemail when unanswered
Send calls to voicemail when unanswered
Number of rings before playing the "no answer" message3
MessageDefault message
Voicemail > Additional settings
Transfer on ‘0’ to another line
Email a copy of voicemail message
Voicemail > Notifications
Receive notification of any new voice messages.
Receive notification of any new voice messages.
Voicemail > Message storage
DestinationUse internal mailbox
Use new message indicator on phone
Voicemail > Fax messaging
Receive fax messages
Receive fax messages
Incoming Permission Settings
Settings
Custom settings
Defined below.
Internal callsBlocked
Collect callsAllowed
External callsALLOW_ALL_EXTERNAL
Outgoing Permission Settings
Settings
Custom settings. Defined below.
Custom Settings.
Outgoing call permissions
Call typePermissionAllow transfers / forwards
INTERNAL_CALLALLOW
TOLL_FREEALLOW
NATIONALALLOW
INTERNATIONALBLOCK
OPERATOR_ASSISTEDALLOW
CHARGEABLE_DIRECTORY_ASSISTEDALLOW
SPECIAL_SERVICES_IALLOW
SPECIAL_SERVICES_IIALLOW
PREMIUM_SERVICES_IBLOCK
PREMIUM_SERVICES_IIBLOCK
CASUALBLOCK
URL_DIALINGALLOW
UNKNOWNALLOW
Calling > Call Handling > Call Forwarding
Outgoing Permission Settings
Settings
Forward all calls
Forward all callsDisabled
Forward calls during busy lines
Forward calls during busy linesDisabled
Forward calls when unanswered
Forward calls when unansweredDisabled
Forward calls if the network is disconnected
Forward calls if the network is disconnectedDisabled
Call Waiting
Settings
Enabled
Call Intercept
Settings
Enabled
Call Park Notification Enabled
Barge In Settings
Settings
Enabled
Hoteling Settings
Settings
Enabled
Push-to-Talk Settings
Settings{
    "allowAutoAnswer":  true,
    "connectionType":  "TWO_WAY",
    "accessType":  "ALLOW_MEMBERS"
}
Privacy Settings
Settings{
    "aaExtensionDialingEnabled":  true,
    "aaNamingDialingEnabled":  true,
    "enablePhoneStatusDirectoryPrivacy":  false
}
Executive Assistant Settings
Settings
TypeUNASSIGNED
Calling > User call experience > Application Line Assignment
Settings
Ring settings
Click to Dial calls are made
Group Pages are received
A call the user parked is recalled back to the user’s line
Webex application assignments
Web
Desktop
Mobile
Table
availableLineCount31
Shared Line Appearance on Webex App
Call Recording Settings
Receptionist Client Settings
Do Not Disturb Settings
Settings
Enabled
List of Call Queue Caller ID information
Call Queue Agent's Caller ID information
UXTESTFremont Loc 1Test 104
Basic User Info
Settings
Display NameTest 104
Nick Name Test 104
First NameTest 104
Last NameTest 104
Typeperson
Site Urlssw-2xfb.webex.com
Extension
Calling Behavior
Settings
effectiveBehaviorTypeNATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List
Settings
Distinctive Ring Enabled
PhoneNumber# 1directNumber: Extension: 104 ringPattern: primary: True
Caller ID Settings
Settings
Enabled
Voicemail Settings
Settings
Enabled
Send calls to voicemail
Send all incoming calls to voicemail
Send all incoming calls to voicemail
Send calls to voicemail during a busy line
MessageDefault message
Send calls to voicemail when unanswered
Send calls to voicemail when unanswered
Number of rings before playing the "no answer" message3
MessageDefault message
Voicemail > Additional settings
Transfer on ‘0’ to another line
Email a copy of voicemail message
Voicemail > Notifications
Receive notification of any new voice messages.
Receive notification of any new voice messages.
Voicemail > Message storage
DestinationUse internal mailbox
Use new message indicator on phone
Voicemail > Fax messaging
Receive fax messages
Receive fax messages
Incoming Permission Settings
Settings
Custom settings
Defined below.
Internal callsBlocked
Collect callsAllowed
External callsALLOW_ALL_EXTERNAL
Outgoing Permission Settings
Settings
Custom settings. Defined below.
Custom Settings.
Outgoing call permissions
Call typePermissionAllow transfers / forwards
INTERNAL_CALLALLOW
TOLL_FREEALLOW
NATIONALALLOW
INTERNATIONALBLOCK
OPERATOR_ASSISTEDALLOW
CHARGEABLE_DIRECTORY_ASSISTEDALLOW
SPECIAL_SERVICES_IALLOW
SPECIAL_SERVICES_IIALLOW
PREMIUM_SERVICES_IBLOCK
PREMIUM_SERVICES_IIBLOCK
CASUALBLOCK
URL_DIALINGALLOW
UNKNOWNALLOW
Calling > Call Handling > Call Forwarding
Outgoing Permission Settings
Settings
Forward all calls
Forward all callsDisabled
Forward calls during busy lines
Forward calls during busy linesDisabled
Forward calls when unanswered
Forward calls when unansweredDisabled
Forward calls if the network is disconnected
Forward calls if the network is disconnectedDisabled
Call Waiting
Settings
Enabled
Call Intercept
Settings
Enabled
Call Park Notification Enabled
Barge In Settings
Settings
Enabled
Hoteling Settings
Settings
Enabled
Push-to-Talk Settings
Settings{
    "allowAutoAnswer":  true,
    "connectionType":  "TWO_WAY",
    "accessType":  "ALLOW_MEMBERS"
}
Privacy Settings
Settings{
    "aaExtensionDialingEnabled":  true,
    "aaNamingDialingEnabled":  true,
    "enablePhoneStatusDirectoryPrivacy":  false
}
Executive Assistant Settings
Settings
TypeUNASSIGNED
Calling > User call experience > Application Line Assignment
Settings
Ring settings
Click to Dial calls are made
Group Pages are received
A call the user parked is recalled back to the user’s line
Webex application assignments
Web
Desktop
Mobile
Table
availableLineCount31
Shared Line Appearance on Webex App
Call Recording Settings
Receptionist Client Settings
Do Not Disturb Settings
Settings
Enabled
List of Call Queue Caller ID information
Call Queue Agent's Caller ID information
UXTESTFremont Loc 1Test 105
Basic User Info
Settings
Display NameTest 105
Nick Name Test 105
First NameTest 105
Last NameTest 105
Typeperson
Site Urlssw-2xfb.webex.com
Extension
Calling Behavior
Settings
effectiveBehaviorTypeNATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List
Settings
Distinctive Ring Enabled
PhoneNumber# 1directNumber: Extension: 105 ringPattern: primary: True
Caller ID Settings
Settings
Enabled
Voicemail Settings
Settings
Enabled
Send calls to voicemail
Send all incoming calls to voicemail
Send all incoming calls to voicemail
Send calls to voicemail during a busy line
MessageDefault message
Send calls to voicemail when unanswered
Send calls to voicemail when unanswered
Number of rings before playing the "no answer" message3
MessageDefault message
Voicemail > Additional settings
Transfer on ‘0’ to another line
Email a copy of voicemail message
Voicemail > Notifications
Receive notification of any new voice messages.
Receive notification of any new voice messages.
Voicemail > Message storage
DestinationUse internal mailbox
Use new message indicator on phone
Voicemail > Fax messaging
Receive fax messages
Receive fax messages
Incoming Permission Settings
Settings
Custom settings
Defined below.
Internal callsBlocked
Collect callsAllowed
External callsALLOW_ALL_EXTERNAL
Outgoing Permission Settings
Settings
Custom settings. Defined below.
Custom Settings.
Outgoing call permissions
Call typePermissionAllow transfers / forwards
INTERNAL_CALLALLOW
TOLL_FREEALLOW
NATIONALALLOW
INTERNATIONALBLOCK
OPERATOR_ASSISTEDALLOW
CHARGEABLE_DIRECTORY_ASSISTEDALLOW
SPECIAL_SERVICES_IALLOW
SPECIAL_SERVICES_IIALLOW
PREMIUM_SERVICES_IBLOCK
PREMIUM_SERVICES_IIBLOCK
CASUALBLOCK
URL_DIALINGALLOW
UNKNOWNALLOW
Calling > Call Handling > Call Forwarding
Outgoing Permission Settings
Settings
Forward all calls
Forward all callsDisabled
Forward calls during busy lines
Forward calls during busy linesDisabled
Forward calls when unanswered
Forward calls when unansweredDisabled
Forward calls if the network is disconnected
Forward calls if the network is disconnectedDisabled
Call Waiting
Settings
Enabled
Call Intercept
Settings
Enabled
Call Park Notification Enabled
Barge In Settings
Settings
Enabled
Hoteling Settings
Settings
Enabled
Push-to-Talk Settings
Settings{
    "allowAutoAnswer":  true,
    "connectionType":  "TWO_WAY",
    "accessType":  "ALLOW_MEMBERS"
}
Privacy Settings
Settings{
    "aaExtensionDialingEnabled":  true,
    "aaNamingDialingEnabled":  true,
    "enablePhoneStatusDirectoryPrivacy":  false
}
Executive Assistant Settings
Settings
TypeUNASSIGNED
Calling > User call experience > Application Line Assignment
Settings
Ring settings
Click to Dial calls are made
Group Pages are received
A call the user parked is recalled back to the user’s line
Webex application assignments
Web
Desktop
Mobile
Table
availableLineCount31
Shared Line Appearance on Webex App
Call Recording Settings
Receptionist Client Settings
Do Not Disturb Settings
Settings
Enabled
List of Call Queue Caller ID information
Call Queue Agent's Caller ID information
UXTESTFremont Loc 1Test4 Test4
Basic User Info
Settings
Display NameTest4 Test4
Nick Name Test4
First NameTest4
Last NameTest4
Typeperson
Site Urlssw-2xfb.webex.com
Extension
Calling Behavior
Settings
effectiveBehaviorTypeNATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List
Settings
Distinctive Ring Enabled
PhoneNumber# 1directNumber: Extension: 55555 ringPattern: primary: True
Caller ID Settings
Settings
Enabled
Voicemail Settings
Settings
Enabled
Send calls to voicemail
Send all incoming calls to voicemail
Send all incoming calls to voicemail
Send calls to voicemail during a busy line
MessageDefault message
Send calls to voicemail when unanswered
Send calls to voicemail when unanswered
Number of rings before playing the "no answer" message5
MessageDefault message
Voicemail > Additional settings
Transfer on '0’ to this phone number12345
Email a copy of voicemail message
Voicemail > Notifications
Receive notification of any new voice messages.
Receive notification of any new voice messages.
Destinationsw@uplinx.com
Voicemail > Message storage
DestinationUse internal mailbox
Use new message indicator on phone
Voicemail > Fax messaging
Receive fax messages
Receive fax messages
Incoming Permission Settings
Settings
Default settings
Defined in organization’s or location’s settings.
Outgoing Permission Settings
Settings
Custom settings. Defined below.
Custom Settings.
Outgoing call permissions
Call typePermissionAllow transfers / forwards
INTERNAL_CALLALLOW
TOLL_FREEALLOW
NATIONALALLOW
INTERNATIONALBLOCK
OPERATOR_ASSISTEDALLOW
CHARGEABLE_DIRECTORY_ASSISTEDALLOW
SPECIAL_SERVICES_IALLOW
SPECIAL_SERVICES_IIALLOW
PREMIUM_SERVICES_IBLOCK
PREMIUM_SERVICES_IIBLOCK
CASUALBLOCK
URL_DIALINGALLOW
UNKNOWNALLOW
Calling > Call Handling > Call Forwarding
Outgoing Permission Settings
Settings
Forward all calls
Forward all callsDisabled
Forward calls during busy lines
Forward calls during busy lines7000
Allow forwarded calls to leave voicemail
Forward calls when unanswered
Forward calls during busy lines80000
Number of rings before forwarding5
Allow forwarded calls to leave voicemail
Forward calls if the network is disconnected
Forward calls to this phone number55555
Allow forwarded calls to leave voicemail
Call Waiting
Settings
Enabled
Call Intercept
Settings
Enabled
Calling > Call handling > Call Intercept > Incoming calls
Choose incoming calls permissions for this userIntercept all incoming calls
Send calls to voicemail
Calling > Call handling > Call Intercept > Incoming calls > Announcements
AnnouncementsDEFAULT
Play new number announcements7778
Transfer on '0' to this phone number55555
Calling > Call handling > Call Intercept > Outgoing calls
How to handle this User's outgoing callsAllow only national outgoing calls
Transfer intercepted calls to a phone number
Call Park Notification Enabled
Barge In Settings
Settings
Enabled
Hoteling Settings
Settings
Enabled
Push-to-Talk Settings
Settings{
    "allowAutoAnswer":  true,
    "connectionType":  "TWO_WAY",
    "accessType":  "ALLOW_MEMBERS"
}
Privacy Settings
Settings{
    "aaExtensionDialingEnabled":  true,
    "aaNamingDialingEnabled":  true,
    "enablePhoneStatusDirectoryPrivacy":  false
}
Executive Assistant Settings
Settings
TypeEXECUTIVE
Calling > User call experience > Application Line Assignment
Settings
Ring settings
Click to Dial calls are made
Group Pages are received
A call the user parked is recalled back to the user’s line
Webex application assignments
Web
Desktop
Mobile
Table
availableLineCount32
Shared Line Appearance on Webex App
Call Recording Settings
Settings
Enabled
Enable RecordingAlways
Play recording start/stop announcement
Record voice messaging
Recording Reminder Tone every secsDisabled
Recording Platform InfoService Provider: WEMQU619533
External Group: WEMQU619533L628095
External Identifier: zcsiak8c3g@98303641.us10.bcld.webex.com
Receptionist Client Settings
Settings
Enabled
Monitored Members
Monitored Persons or Workspaces
Display NameTypeEmailExtensions
Fremont Meeting Rm .PLACEfremont_meeting_rm@sw-2xfb.rooms.webex.com1234 [Primary]
Do Not Disturb Settings
Settings
Enabled
List of Call Queue Caller ID information
Call Queue Agent's Caller ID information
UXTESTFremont Loc 1Test5 Test5
Basic User Info
Settings
Display NameTest5 Test5
Nick Name Test5
First NameTest5
Last NameTest5
Typeperson
Site Urlssw-2xfb.webex.com
Extension
Calling Behavior
Settings
effectiveBehaviorTypeNATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List
Settings
Distinctive Ring Enabled
PhoneNumber# 1directNumber: Extension: 6666 ringPattern: primary: True
Caller ID Settings
Settings
Enabled
Voicemail Settings
Settings
Enabled
Send calls to voicemail
Send all incoming calls to voicemail
Send all incoming calls to voicemail
Send calls to voicemail during a busy line
MessageDefault message
Send calls to voicemail when unanswered
Send calls to voicemail when unanswered
Number of rings before playing the "no answer" message3
MessageDefault message
Voicemail > Additional settings
Transfer on ‘0’ to another line
Email a copy of voicemail message
Voicemail > Notifications
Receive notification of any new voice messages.
Receive notification of any new voice messages.
Voicemail > Message storage
DestinationUse internal mailbox
Use new message indicator on phone
Voicemail > Fax messaging
Receive fax messages
Receive fax messages
Incoming Permission Settings
Settings
Custom settings
Defined below.
Internal callsBlocked
Collect callsAllowed
External callsALLOW_ALL_EXTERNAL
Outgoing Permission Settings
Settings
Custom settings. Defined below.
Custom Settings.
Outgoing call permissions
Call typePermissionAllow transfers / forwards
INTERNAL_CALLALLOW
TOLL_FREEALLOW
NATIONALALLOW
INTERNATIONALBLOCK
OPERATOR_ASSISTEDALLOW
CHARGEABLE_DIRECTORY_ASSISTEDALLOW
SPECIAL_SERVICES_IALLOW
SPECIAL_SERVICES_IIALLOW
PREMIUM_SERVICES_IBLOCK
PREMIUM_SERVICES_IIBLOCK
CASUALBLOCK
URL_DIALINGALLOW
UNKNOWNALLOW
Calling > Call Handling > Call Forwarding
Outgoing Permission Settings
Settings
Forward all calls
Forward all callsDisabled
Forward calls during busy lines
Forward calls during busy linesDisabled
Forward calls when unanswered
Forward calls when unansweredDisabled
Forward calls if the network is disconnected
Forward calls if the network is disconnectedDisabled
Call Waiting
Settings
Enabled
Call Intercept
Settings
Enabled
Call Park Notification Enabled
Barge In Settings
Settings
Enabled
Hoteling Settings
Settings
Enabled
Push-to-Talk Settings
Settings{
    "allowAutoAnswer":  true,
    "connectionType":  "TWO_WAY",
    "accessType":  "ALLOW_MEMBERS"
}
Privacy Settings
Settings{
    "aaExtensionDialingEnabled":  true,
    "aaNamingDialingEnabled":  true,
    "enablePhoneStatusDirectoryPrivacy":  false
}
Executive Assistant Settings
Settings
TypeUNASSIGNED
Calling > User call experience > Application Line Assignment
Settings
Ring settings
Click to Dial calls are made
Group Pages are received
A call the user parked is recalled back to the user’s line
Webex application assignments
Web
Desktop
Mobile
Table
availableLineCount31
Shared Line Appearance on Webex App
Call Recording Settings
Receptionist Client Settings
Do Not Disturb Settings
Settings
Enabled
List of Call Queue Caller ID information
Call Queue Agent's Caller ID information

2.4 Groups

Groups contain a collection of members in Webex. A member represents a Webex user. A group is used to assign templates and settings to the set of members contained in a group.

The following Webex groups are defined:

Groups
NameDetails
Alameda Campus
Group Info
NameAlameda Campus
OrganizationUXTEST
Member Size0
Members
Creation
Created12-Dec-22 11:55:10 AM
Fremont Campus
Group Info
NameFremont Campus
OrganizationUXTEST
Member Size0
Members
Creation
Created18-Dec-22 9:49:51 AM
Site1
Group Info
NameSite1
OrganizationUXTEST
Member Size0
Members
Creation
Created25-Feb-23 5:09:05 PM
Fremont Loc 1
Group Info
NameFremont Loc 1
OrganizationUXTEST
Member Size0
Members
Creation
Created25-Feb-23 5:09:07 PM

2.5 Teams and Members

Teams are groups of people with a set of rooms that are visible to all members of that team.

The following Webex teams are defined:

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3 Licenses

An allowance for features and services that are provided to users on a Webex services subscription. Cisco and its partners manage the amount of licenses provided to administrators and users. This license resource can be accessed only by an admin.

The following licenses are present:

Licenses
License TypeConsumed UnitsTotal UnitsSubscription Id
Webex Calling - Workspaces310trialSub.8a543e62-314d-474a-a1ef-187571e3d4ff
Advanced Space Meetings1010trialSub.8a543e62-314d-474a-a1ef-187571e3d4ff
Real-Time Translations110trialSub.8a543e62-314d-474a-a1ef-187571e3d4ff
Advanced Messaging1010trialSub.8a543e62-314d-474a-a1ef-187571e3d4ff
Webex Meetings Suite1010trialSub.8a543e62-314d-474a-a1ef-187571e3d4ff
Webex Calling - Professional810trialSub.8a543e62-314d-474a-a1ef-187571e3d4ff
Hybrid - Exchange Calendar010 
Hybrid - Google Calendar010 
Basic Messaging1010 
Free screen share1010 
Call on Webex (1:1 call, non-PSTN)1010 
Basic Space Meetings1010 
Hybrid - Message010 
Unified Communication Manager (UCM)010 

4 Workspaces

Workspaces can be rooms, lobbies, and conference rooms. You can set up shared Webex devices in these workspaces and add services. A device you choose to add to that workspace is assigned to the workspace, not a user. A locations and one or multiple floors are assigned to a Workspace. Assigning a device to a Workspace allows shared usage./p>

This chapter contains:

4.1 Workspaces without Cisco Webex Calling

The following Webex workspaces without Cisco Webex Calling are defined:

4.2 Workspaces with Cisco Webex Calling

The following Webex workspaces with Cisco Webex Calling are defined:

Workspaces with Cisco Webex Calling
Workspace NameDetails
Floor5
Workspace Info
NameFloor5
TypePlace
LocationSite1
Extension Members55000
Call Forwarding Settings
Call Forwarding Settings{
    "callForwarding":  {
        "busy":  {
            "enabled":  false,
            "destinationVoicemailEnabled":  false
        },
        "noAnswer":  {
            "enabled":  false,
            "numberOfRings":  3,
            "systemMaxNumberOfRings":  20,
            "destinationVoicemailEnabled":  false
        },
        "always":  {
            "enabled":  false,
            "ringReminderEnabled":  false,
            "destinationVoicemailEnabled":  false
        }
    },
    "businessContinuity":  {
        "enabled":  false,
        "destinationVoicemailEnabled":  false
    }
}
Call Waiting Settings
Call Waiting Settings{
    "enabled":  true
}
Caller ID Settings
Caller ID Settings{
    "types":  [
        "LOCATION_NUMBER",
        "CUSTOM"
    ],
    "selected":  "LOCATION_NUMBER",
    "displayName":  "Floor5",
    "displayDetail":  ".",
    "blockInForwardCallsEnabled":  false,
    "externalCallerIdNamePolicy":  "DIRECT_LINE",
    "locationExternalCallerIdName":  "Site1"
}
Monitoring Settings
Monitoring Settings{
    "callParkNotificationEnabled":  false
}
Incoming Permission Settings
Incoming Permission Settings{
    "useCustomEnabled":  false,
    "externalTransfer":  "ALLOW_ALL_EXTERNAL",
    "internalCallsEnabled":  true,
    "collectCallsEnabled":  true
}
Outgoing Permission Settings
Outgoing Permission Settings{
    "useCustomEnabled":  false,
    "callingPermissions":  [
        {
            "callType":  "INTERNAL_CALL",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "TOLL_FREE",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "NATIONAL",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "INTERNATIONAL",
            "action":  "BLOCK",
            "transferEnabled":  false
        },
        {
            "callType":  "OPERATOR_ASSISTED",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "CHARGEABLE_DIRECTORY_ASSISTED",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "SPECIAL_SERVICES_I",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "SPECIAL_SERVICES_II",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "PREMIUM_SERVICES_I",
            "action":  "BLOCK",
            "transferEnabled":  false
        },
        {
            "callType":  "PREMIUM_SERVICES_II",
            "action":  "BLOCK",
            "transferEnabled":  false
        },
        {
            "callType":  "CASUAL",
            "action":  "BLOCK",
            "transferEnabled":  false
        },
        {
            "callType":  "URL_DIALING",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "UNKNOWN",
            "action":  "ALLOW",
            "transferEnabled":  true
        }
    ]
}
Access Codes
Access Codes{
    "accessCodes":  []
}
Transfer Numbers Settings
Transfer Numbers Settings{}
Call Intercept Settings
Call Intercept Settings{
    "enabled":  false,
    "incoming":  {
        "type":  "INTERCEPT_ALL",
        "voicemailEnabled":  false,
        "announcements":  {
            "greeting":  "DEFAULT",
            "newNumber":  {
                "enabled":  false
            },
            "zeroTransfer":  {
                "enabled":  false
            }
        }
    },
    "outgoing":  {
        "type":  "INTERCEPT_ALL",
        "transferEnabled":  false
    }
}
Fremont Meeting Rm
Workspace Info
NameFremont Meeting Rm
TypePlace
LocationSite1
Extension Members1234
Call Forwarding Settings
Call Forwarding Settings{
    "callForwarding":  {
        "busy":  {
            "enabled":  false,
            "destinationVoicemailEnabled":  false
        },
        "noAnswer":  {
            "enabled":  false,
            "numberOfRings":  3,
            "systemMaxNumberOfRings":  20,
            "destinationVoicemailEnabled":  false
        },
        "always":  {
            "enabled":  false,
            "ringReminderEnabled":  false,
            "destinationVoicemailEnabled":  false
        }
    },
    "businessContinuity":  {
        "enabled":  false,
        "destinationVoicemailEnabled":  false
    }
}
Call Waiting Settings
Call Waiting Settings{
    "enabled":  true
}
Caller ID Settings
Caller ID Settings{
    "types":  [
        "LOCATION_NUMBER",
        "CUSTOM"
    ],
    "selected":  "LOCATION_NUMBER",
    "displayName":  "Fremont  Meeting  Rm",
    "displayDetail":  ".",
    "blockInForwardCallsEnabled":  false,
    "externalCallerIdNamePolicy":  "DIRECT_LINE",
    "locationExternalCallerIdName":  "Site1"
}
Monitoring Settings
Monitoring Settings{
    "callParkNotificationEnabled":  false
}
Incoming Permission Settings
Incoming Permission Settings{
    "useCustomEnabled":  false,
    "externalTransfer":  "ALLOW_ALL_EXTERNAL",
    "internalCallsEnabled":  true,
    "collectCallsEnabled":  true
}
Outgoing Permission Settings
Outgoing Permission Settings{
    "useCustomEnabled":  false,
    "callingPermissions":  [
        {
            "callType":  "INTERNAL_CALL",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "TOLL_FREE",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "NATIONAL",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "INTERNATIONAL",
            "action":  "BLOCK",
            "transferEnabled":  false
        },
        {
            "callType":  "OPERATOR_ASSISTED",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "CHARGEABLE_DIRECTORY_ASSISTED",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "SPECIAL_SERVICES_I",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "SPECIAL_SERVICES_II",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "PREMIUM_SERVICES_I",
            "action":  "BLOCK",
            "transferEnabled":  false
        },
        {
            "callType":  "PREMIUM_SERVICES_II",
            "action":  "BLOCK",
            "transferEnabled":  false
        },
        {
            "callType":  "CASUAL",
            "action":  "BLOCK",
            "transferEnabled":  false
        },
        {
            "callType":  "URL_DIALING",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "UNKNOWN",
            "action":  "ALLOW",
            "transferEnabled":  true
        }
    ]
}
Access Codes
Access Codes{
    "accessCodes":  []
}
Transfer Numbers Settings
Transfer Numbers Settings{}
Call Intercept Settings
Call Intercept Settings{
    "enabled":  false,
    "incoming":  {
        "type":  "INTERCEPT_ALL",
        "voicemailEnabled":  false,
        "announcements":  {
            "greeting":  "DEFAULT",
            "newNumber":  {
                "enabled":  false
            },
            "zeroTransfer":  {
                "enabled":  false
            }
        }
    },
    "outgoing":  {
        "type":  "INTERCEPT_ALL",
        "transferEnabled":  false
    }
}
MeetingRm1
Workspace Info
NameMeetingRm1
TypePlace
LocationSite1
Extension Members6000
Call Forwarding Settings
Call Forwarding Settings{
    "callForwarding":  {
        "busy":  {
            "enabled":  false,
            "destinationVoicemailEnabled":  false
        },
        "noAnswer":  {
            "enabled":  false,
            "numberOfRings":  3,
            "systemMaxNumberOfRings":  20,
            "destinationVoicemailEnabled":  false
        },
        "always":  {
            "enabled":  false,
            "ringReminderEnabled":  false,
            "destinationVoicemailEnabled":  false
        }
    },
    "businessContinuity":  {
        "enabled":  false,
        "destinationVoicemailEnabled":  false
    }
}
Call Waiting Settings
Call Waiting Settings{
    "enabled":  true
}
Caller ID Settings
Caller ID Settings{
    "types":  [
        "LOCATION_NUMBER",
        "CUSTOM"
    ],
    "selected":  "LOCATION_NUMBER",
    "displayName":  "MeetingRm1",
    "displayDetail":  ".",
    "blockInForwardCallsEnabled":  false,
    "externalCallerIdNamePolicy":  "DIRECT_LINE",
    "locationExternalCallerIdName":  "Site1"
}
Monitoring Settings
Monitoring Settings{
    "callParkNotificationEnabled":  false
}
Incoming Permission Settings
Incoming Permission Settings{
    "useCustomEnabled":  false,
    "externalTransfer":  "ALLOW_ALL_EXTERNAL",
    "internalCallsEnabled":  true,
    "collectCallsEnabled":  true
}
Outgoing Permission Settings
Outgoing Permission Settings{
    "useCustomEnabled":  false,
    "callingPermissions":  [
        {
            "callType":  "INTERNAL_CALL",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "TOLL_FREE",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "NATIONAL",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "INTERNATIONAL",
            "action":  "BLOCK",
            "transferEnabled":  false
        },
        {
            "callType":  "OPERATOR_ASSISTED",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "CHARGEABLE_DIRECTORY_ASSISTED",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "SPECIAL_SERVICES_I",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "SPECIAL_SERVICES_II",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "PREMIUM_SERVICES_I",
            "action":  "BLOCK",
            "transferEnabled":  false
        },
        {
            "callType":  "PREMIUM_SERVICES_II",
            "action":  "BLOCK",
            "transferEnabled":  false
        },
        {
            "callType":  "CASUAL",
            "action":  "BLOCK",
            "transferEnabled":  false
        },
        {
            "callType":  "URL_DIALING",
            "action":  "ALLOW",
            "transferEnabled":  true
        },
        {
            "callType":  "UNKNOWN",
            "action":  "ALLOW",
            "transferEnabled":  true
        }
    ]
}
Access Codes
Access Codes{
    "accessCodes":  []
}
Transfer Numbers Settings
Transfer Numbers Settings{}
Call Intercept Settings
Call Intercept Settings{
    "enabled":  false,
    "incoming":  {
        "type":  "INTERCEPT_ALL",
        "voicemailEnabled":  false,
        "announcements":  {
            "greeting":  "DEFAULT",
            "newNumber":  {
                "enabled":  false
            },
            "zeroTransfer":  {
                "enabled":  false
            }
        }
    },
    "outgoing":  {
        "type":  "INTERCEPT_ALL",
        "transferEnabled":  false
    }
}

5 Locations

Locations are used to organize Webex features. Users and workspaces can be assigned to a location, identified by a physical address.

This section contains the following chapters:

5.1 Locations > Addresses

Locations are used to organize Webex features. Users and workspaces can be assigned to a location, identified by a physical address.

The following physical addresses are defined per Location:

Locations > Addresses
LocationDetails
Alameda Campus
Locations Info
NameAlameda Campus
OrganizationUXTEST
Time ZoneAmerica/New_York
Preferred Languageen_US
Address
Address 11 Main St
Address 2
CityAlameda
Postal Code67088
CountryUS
FloorsFloor# 1: Floor1
Floor# 2: Floor 2
Fremont Campus
Locations Info
NameFremont Campus
OrganizationUXTEST
Time Zone
Preferred Language
Address
Address 1Whipple Rd, Union City, CA, USA
Address 2
CityUnion City
Postal Code
CountryUS
FloorsFloor# 1: Floor 1
Floor# 2: Floor 2
Fremont Loc 1
Locations Info
NameFremont Loc 1
OrganizationUXTEST
Time ZoneAmerica/Los_Angeles
Preferred Languageen_us
Address
Address 1Perry Rd
Address 22nd floor
CityFremont
Postal Code85000
CountryUS
Floors
Site1
Locations Info
NameSite1
OrganizationUXTEST
Time ZoneAmerica/Los_Angeles
Preferred Languageen_us
Address
Address 1170 W Tasman Dr
Address 2
CitySan Jose
Postal Code95134
CountryUS
Floors

5.2 Call Handling

This chapter contains configurations of Webex Calling associated with a specific location. It provides information on call settings, emergency addresses, and calling privileges configured for each location.

This table list the followins settings per Location:

Locations > Call Handling
#LocationItemDetails
1Alameda CampusCalling Settings
Location Calling Settings
NameAlameda Campus
Announcement Languageen_us
Routing Prefix
Location Calling - Calling Line ID
Namesw-2xfb
Phone Number+19785551212
Location Calling - Connection
TypeTRUNK
External Caller ID NameAlameda Campus
User Limit500000
Outside Dial Digit
P Access Network Info
Default Domain98303641.us10.bcld.webex.com
Charge Number
Enforce Outside Dial Digit
1Alameda CampusEmergency
Location Emergency
Location Emergency Info
Phone Number+19785551212
NameAlameda Campus
Effective LevelLOCATION_NUMBER
Effective Value+19785551212
QualityNOT_RECOMMENDED
Location Emergency Member Info
Phone Number
First Name
Last Name
Member Id
Member Type
Effective LevelLOCATION_NUMBER
Effective Value+19785551212
QualityNOT_RECOMMENDED
1Alameda CampusMusic On Hold
Location Music On Hold
Call Hold Enabled
Call Park Enabled
GreetingSYSTEM
Location MoH Audio File
File Name
Media File Type
Level
1Alameda CampusPrivate Network Connect
Location - Private Network Connect
Connection TypePUBLIC_INTERNET
1Alameda CampusInternal Dialing Route Policy
Location - Internal Dialing Route Policy
Enabled
1Alameda CampusIntercept
Location - Intercept
Enabled
1Alameda CampusAuto Transfer Number
Outgoing Permission Auto Transfer Number
Auto Transfer Number 1
Auto Transfer Number 2
Auto Transfer Number 3
1Alameda CampusAccess Code
Outgoing Permission Location Access Code
Access Code
3Fremont Loc 1Calling Settings
Location Calling Settings
NameFremont Loc 1
Announcement Languageen_us
Routing Prefix12
Location Calling - Calling Line ID
Namesw-2xfb
Phone Number
Location Calling - Connection
Type
External Caller ID NameFremont Loc 1
User Limit500000
Outside Dial Digit
P Access Network Info
Default Domain98303641.us10.bcld.webex.com
Charge Number
Enforce Outside Dial Digit
3Fremont Loc 1Emergency
Location Emergency
Location Emergency Info
Phone Number
NameFremont Loc 1
Effective LevelNONE
Effective Value
QualityINVALID
Location Emergency Member Info
Phone Number
First Name
Last Name
Member Id
Member Type
Effective LevelNONE
Effective Value
QualityINVALID
3Fremont Loc 1Music On Hold
Location Music On Hold
Call Hold Enabled
Call Park Enabled
GreetingSYSTEM
Location MoH Audio File
File Name
Media File Type
Level
3Fremont Loc 1Private Network Connect
Location - Private Network Connect
Connection TypePUBLIC_INTERNET
3Fremont Loc 1Internal Dialing Route Policy
Location - Internal Dialing Route Policy
Enabled
Unknown Extension Route IdentityRouteGroup1
Unknown Extension Route TypeROUTE_GROUP
3Fremont Loc 1Intercept
Location - Intercept
Enabled
Location - Intercept - Incoming
TypeINTERCEPT_ALL
Voicemail Enabled
Location - Intercept - Incoming Announcements New Number
Enabled
Location - Intercept - Incoming Announcements Zero Transfer
Enabled
Outgoing TypeINTERCEPT_ALL
Outgoing Transfer Enabled
3Fremont Loc 1Auto Transfer Number
Outgoing Permission Auto Transfer Number
Auto Transfer Number 1
Auto Transfer Number 2
Auto Transfer Number 3
3Fremont Loc 1Access Code
Outgoing Permission Location Access Code
Access Code
4Site1Calling Settings
Location Calling Settings
NameSite1
Announcement Languageen_us
Routing Prefix
Location Calling - Calling Line ID
Namesw-2xfb
Phone Number
Location Calling - Connection
Type
External Caller ID NameSite1
User Limit500001
Outside Dial Digit
P Access Network Info
Default Domain98303641.us10.bcld.webex.com
Charge Number
Enforce Outside Dial Digit
4Site1Emergency
Location Emergency
Location Emergency Info
Phone Number
NameSite1
Effective LevelNONE
Effective Value
QualityINVALID
Location Emergency Member Info
Phone Number
First Name
Last Name
Member Id
Member Type
Effective LevelNONE
Effective Value
QualityINVALID
4Site1Music On Hold
Location Music On Hold
Call Hold Enabled
Call Park Enabled
GreetingSYSTEM
Location MoH Audio File
File Name
Media File Type
Level
4Site1Private Network Connect
Location - Private Network Connect
Connection TypePUBLIC_INTERNET
4Site1Internal Dialing Route Policy
Location - Internal Dialing Route Policy
Enabled
4Site1Intercept
Location - Intercept
Enabled
4Site1Auto Transfer Number
Outgoing Permission Auto Transfer Number
Auto Transfer Number 1
Auto Transfer Number 2
Auto Transfer Number 3
4Site1Access Code
Outgoing Permission Location Access Code
Access Code

5.3 Schedule

A time schedule establishes a set of times during the day or holidays in the year in which a feature, for example auto attendants, can perform a specific action.n.

This table list the schedules per Location:

Locations > Schedule
#LocationSchedule NameDetails
3Fremont Loc 1#1 Mondays only
Schedule #1 Details
NameMondays only
TypebusinessHours
Schedule #1 Events
[1]: NameMonday
[1]: Start Date2022-12-19
[1]: End Date2022-12-19
[1]: All Day Enabled
[1]: Recurrence
[1]: Recur For Ever
[1]: Day Of Month
[1]: Month
3Fremont Loc 1#2 Summer Holidays
Schedule #2 Details
NameSummer Holidays
Typeholidays
Schedule #2 Events
[1]: NameSummer Holidays
[1]: Start Date2023-01-01
[1]: End Date2023-01-01
[1]: All Day Enabled
[1]: Recurrence
[1]: Recur For Ever
[1]: Day Of Month1
[1]: MonthJANUARY
3Fremont Loc 1#3 Weekday Schedule
Schedule #3 Details
NameWeekday Schedule
TypebusinessHours
Schedule #3 Events
[1]: NameFriday 1
[1]: Start Date2022-12-23
[1]: End Date2022-12-23
[1]: All Day Enabled
[1]: Recurrence
[1]: Recur For Ever
[1]: Day Of Month
[1]: Month
[2]: NameFriday 2
[2]: Start Date2022-12-23
[2]: End Date2022-12-23
[2]: All Day Enabled
[2]: Recurrence
[2]: Recur For Ever
[2]: Day Of Month
[2]: Month
[3]: NameMonday 1
[3]: Start Date2022-12-19
[3]: End Date2022-12-19
[3]: All Day Enabled
[3]: Recurrence
[3]: Recur For Ever
[3]: Day Of Month
[3]: Month
[4]: NameMonday 2
[4]: Start Date2022-12-19
[4]: End Date2022-12-19
[4]: All Day Enabled
[4]: Recurrence
[4]: Recur For Ever
[4]: Day Of Month
[4]: Month
[5]: NameThursday 1
[5]: Start Date2022-12-22
[5]: End Date2022-12-22
[5]: All Day Enabled
[5]: Recurrence
[5]: Recur For Ever
[5]: Day Of Month
[5]: Month
[6]: NameThursday 2
[6]: Start Date2022-12-22
[6]: End Date2022-12-22
[6]: All Day Enabled
[6]: Recurrence
[6]: Recur For Ever
[6]: Day Of Month
[6]: Month
[7]: NameTuesday 1
[7]: Start Date2022-12-20
[7]: End Date2022-12-20
[7]: All Day Enabled
[7]: Recurrence
[7]: Recur For Ever
[7]: Day Of Month
[7]: Month
[8]: NameTuesday 2
[8]: Start Date2022-12-20
[8]: End Date2022-12-20
[8]: All Day Enabled
[8]: Recurrence
[8]: Recur For Ever
[8]: Day Of Month
[8]: Month
[9]: NameWednesday 1
[9]: Start Date2022-12-21
[9]: End Date2022-12-21
[9]: All Day Enabled
[9]: Recurrence
[9]: Recur For Ever
[9]: Day Of Month
[9]: Month
[10]: NameWednesday 2
[10]: Start Date2022-12-21
[10]: End Date2022-12-21
[10]: All Day Enabled
[10]: Recurrence
[10]: Recur For Ever
[10]: Day Of Month
[10]: Month

5.4 Voicemail

Voicemail settings per location define how users retrieve voicemail for a particular location. It contains information such as the voicemail pilot number, voicemail greeting settings, voicemail-to-email settings, and voicemail PIN policies tailored to each location.

This table list the Voicemail settings for each Location:

Locations > Voicemail
#LocationItemDetails
1Alameda CampusTranscription
Voicemail Transcription
Enabled
1Alameda CampusVoice Portal
Voice Portal
NameVM - Alameda Campus
LanguageEnglish
Language Codeen_us
Extension
Phone Number
First NameVM
Last NameAlameda Campus
1Alameda CampusVoice Portal - Passcode Rule
Voice Portal - Passcode Rule
Expire Passcode
Enabled
Number Of Days0
Failed Attempts
Enabled
Attempts3
Block Previous Passcodes
Enabled
Number Of Passcodes10
Block Repeated Patterns Enabled
Block User Number Enabled
Block Reversed User Number Enabled
Block Reversed Old Passcode Enabled
3Fremont Loc 1Transcription
Voicemail Transcription
Enabled
3Fremont Loc 1Voice Portal
Voice Portal
NameVM - Fremont Loc 1
LanguageEnglish
Language Codeen_us
Extension7778
Phone Number
First NameVM
Last NameFremont Loc 1
3Fremont Loc 1Voice Portal - Passcode Rule
Voice Portal - Passcode Rule
Expire Passcode
Enabled
Number Of Days0
Failed Attempts
Enabled
Attempts3
Block Previous Passcodes
Enabled
Number Of Passcodes10
Block Repeated Patterns Enabled
Block User Number Enabled
Block Reversed User Number Enabled
Block Reversed Old Passcode Enabled
3Fremont Loc 1Voicemail Group #1: Voicemail Group
Voicemail Group #1 - Basic Info
NameVoicemail Group
Last NameGroup
Enabled
Phone Number
Extension111111
Toll Free Number
First NameVoicemail
Language Codeen_us
GreetingDEFAULT
Greeting Uploaded
Greeting Description
Voicemail Group #1 - Message Storage
Storage TypeINTERNAL
External Email
Voicemail Group #1 - Notifications
Enabled
Voicemail Group #1 - Fax Message
Enabled
Voicemail Group #1 - Transfer To Number
Enabled
Voicemail Group #1 - Email Copy Of Message
Enabled
Voicemail Group #1 - Voice Message Forwarding
Enabled
3Fremont Loc 1Voicemail Group #2: Voicemail Group 1
Voicemail Group #2 - Basic Info
NameVoicemail Group 1
Last NameGroup
Enabled
Phone Number
Extension1005
Toll Free Number
First NameVoicemail
Language Codeen_us
GreetingDEFAULT
Greeting Uploaded
Greeting Description
Voicemail Group #2 - Message Storage
Storage TypeINTERNAL
External Email
Voicemail Group #2 - Notifications
Enabled
Destinationvm@test.com
Voicemail Group #2 - Fax Message
Enabled
Voicemail Group #2 - Transfer To Number
Enabled
Voicemail Group #2 - Email Copy Of Message
Enabled
Email Idvm@test.com
Voicemail Group #2 - Voice Message Forwarding
Enabled
4Site1Transcription
Voicemail Transcription
Enabled
4Site1Voice Portal
Voice Portal
NameVM - Site1
LanguageEnglish
Language Codeen_us
Extension
Phone Number
First NameVM
Last NameSite1
4Site1Voice Portal - Passcode Rule
Voice Portal - Passcode Rule
Expire Passcode
Enabled
Number Of Days0
Failed Attempts
Enabled
Attempts3
Block Previous Passcodes
Enabled
Number Of Passcodes10
Block Repeated Patterns Enabled
Block User Number Enabled
Block Reversed User Number Enabled
Block Reversed Old Passcode Enabled

6 Rooms

Rooms are virtual meeting places where people post messages and collaborate to get work done. Rooms are associated with a team and can be public or private.

The following Webex workspaces with Cisco Webex Calling are defined:

< No records found >

7 Devices

Devices represent cloud-registered Webex RoomOS devices. Devices may be associated with Workspaces or users.

This chapter contains:

7.1 Devices Summary

This section contains the Devices Summary in wide table format that is also exported to Excel.

Device - Summary
LocationNameProductTypeSerialConnection StatusTagsActive InterfaceIPMACPrimary SIP URLSIP URLsSoftwareUpgrade ChannelUserManaged ByWorkspaceOrganizationCreatedFirst SeenLast Seen
Site1MeetingRm1Cisco 8841phone unknownphone;meeting  DCEB94BC1C52  unknownStable CISCOMeetingRm1UXTEST09-Dec-22 11:50:53 AM09-Dec-22 11:50:53 AM01-Jan-01 12:00:00 AM

7.2 Devices Details

This section contains the detailed Device settings.

Devices
LocationNameDetails
Site1MeetingRm1
Devices Info
NameMeetingRm1
ProductCisco 8841
Typephone
Serial
Connection Statusunknown
Tagsphone
meeting
Interface
Active Interface
IP
MACDCEB94BC1C52
Addresses
Primary SIP URL
SIP URLs
Software
Softwareunknown
Upgrade ChannelStable
Owner
User
Managed ByCISCO
LocationSite1
WorkspaceMeetingRm1
OrganizationUXTEST
Action
Created09-Dec-22 11:50:53 AM
First Seen09-Dec-22 11:50:53 AM
Last Seen01-Jan-01 12:00:00 AM

8 Calling

The Calling chapter in the Webex contains the configuration of calling functionalities with features such as initiating calls, managing call sessions, and handling call events, call routing and handling call transfers.

This section contains the following chapters:

8.1 Calling Organizations Settings

Webex Calling provides advanced telephony services. Webex Calling Organization Settings support settings for a specific organization.

This chapter contains:

8.1.1 Auto Attendants

List all Auto Attendants for the organization. Auto attendants play customized prompts and provide callers with menu options for routing their calls. The following Auto Attendants are defined on this server:

Auto Attendants
LocationNameDetails
Fremont Loc 1Auto Attendant 1
Auto Attendants Info
NameAuto Attendant 1
LocationFremont Loc 1
Phone Number
Extension80000
Toll Free NumberFalse
Call Forwarding Settings
Call Forwarding Settings{
    "callForwarding":  {
        "always":  {
            "enabled":  false,
            "ringReminderEnabled":  false,
            "sendToVoicemailEnabled":  false
        },
        "selective":  {
            "enabled":  false,
            "ringReminderEnabled":  false,
            "sendToVoicemailEnabled":  false
        },
        "rules":  []
    }
}
Fremont Loc 1Auto Attendant 2
Auto Attendants Info
NameAuto Attendant 2
LocationFremont Loc 1
Phone Number
Extension7000
Toll Free NumberFalse
Call Forwarding Settings
Call Forwarding Settings{
    "callForwarding":  {
        "always":  {
            "enabled":  false,
            "ringReminderEnabled":  false,
            "sendToVoicemailEnabled":  false
        },
        "selective":  {
            "enabled":  false,
            "ringReminderEnabled":  false,
            "sendToVoicemailEnabled":  false
        },
        "rules":  []
    }
}

8.1.2 Call Parks

Call Park allows call recipients to place a call on hold so that it can be retrieved from another device. The following Call Parks are defined on this server:

Call Parks
Location NameDetails
Site1
Call Park List
Call Park List{
    "callParks":  []
}
Call Park Settings
Call Park Settings{
    "callParkRecall":  {
        "option":  "ALERT_PARKING_USER_ONLY"
    },
    "callParkSettings":  {
        "ringPattern":  "NORMAL",
        "recallTime":  45,
        "huntWaitTime":  45
    }
}
Recall Hunt Groups
Recall Hunt Groups{
    "huntGroups":  []
}

8.2 Phone Numbers

This chapter contains the Webex Calling phone numbers for this organization.

Phone Numbers
LocationExternal Support NumberExtensionPrefixMain NumberToll-Free NumberOwner
Alameda Campus10001000 Hunt Group, Hunt Group 1 [HUNT_GROUP]
Alameda Campus10031003 Group Paging, Paging Group 1 [PAGING_GROUP]
Alameda Campus12121212 Call Center, Test Q [CALL_QUEUE]
Fremont Loc 11210010012Test 100, Test 100 [PEOPLE]
Fremont Loc 1121000100012First, VirtualLine1 [VIRTUAL_LINE]
Fremont Loc 112100001000012Hunt Group, Hunt Group 1 [HUNT_GROUP]
Fremont Loc 1121005100512VMGroup, Voicemail Group 1 [VOICEMAIL_GROUP]
Fremont Loc 11210110112Test 101, Test 101 [PEOPLE]
Fremont Loc 1121015101512Group Paging, Paging Group1 [PAGING_GROUP]
Fremont Loc 11210210212Test 102, Test 102 [PEOPLE]
Fremont Loc 11210310312Test 103, Test 103 [PEOPLE]
Fremont Loc 11210410412Test 104, Test 104 [PEOPLE]
Fremont Loc 11210510512Test 105, Test 105 [PEOPLE]
Fremont Loc 11211111111111112VMGroup, Voicemail Group [VOICEMAIL_GROUP]
Fremont Loc 112555555555512Test4, Test4 [PEOPLE]
Fremont Loc 1126666666612Test5, Test5 [PEOPLE]
Fremont Loc 1127000700012Auto Attendant, Auto Attendant 2 [AUTO_ATTENDANT]
Fremont Loc 1127778777812Voice Messaging Group, VM - Fremont Loc 1 [VOICE_MESSAGING]
Fremont Loc 112800008000012Auto Attendant, Auto Attendant 1 [AUTO_ATTENDANT]
Site112341234 Fremont Meeting Rm, . [PLACE]
Site15500055000 Floor5, . [PLACE]
Site160006000 MeetingRm1, . [PLACE]

8.3 Virtual Lines Summary

A Cisco Webex Virtual Line provides a virtual representation of a physical phone line, allowing users to make and receive calls. Virtual line allows configuring multiple lines to Webex Calling users.

Configuration options for a Cisco Webex Virtual Line typically include settings related to call routing, call forwarding, voicemail, caller ID presentation, call waiting, call blocking, call recording.

This chapter is the summary of the Virtual Lines. There is also a detailed chapter.

Virtual Lines - Summary
LocationExt Support NumberExtensionPrefixPrimaryLastNameFirstNameCallerId LastNameCallerId FirstNameCallerId PolicyDevices#
Fremont Loc 1121000100012VirtualLine1FirstVirtualLine1FirstDIRECT_LINE1

8.4 Virtual Lines Detail

A Cisco Webex Virtual Line provides a virtual representation of a physical phone line, allowing users to make and receive calls. Virtual line allows configuring multiple lines to Webex Calling users.

Configuration options for a Cisco Webex Virtual Line typically include settings related to call routing, call forwarding, voicemail, caller ID presentation, call waiting, call blocking, call recording.

This chapter is the detailed of the Virtual Lines. There is also a summary chapter.

Virtual Lines
LocationExtensionDetails
Fremont Loc 1121000
Virtual Lines - Basic Settings
Ext Support Number121000
Extension1000
Prefix12
Primary
LocationFremont Loc 1
LastNameVirtualLine1
FirstNameFirst
CallerId LastNameVirtualLine1
CallerId FirstNameFirst
CallerId PolicyDIRECT_LINE
Display NameFirst VirtualLine1
Directory Search Enabled
Announcement LanguageEnglish
Time ZoneAmerica/Los_Angeles
Virtual Line - Detail Number
External
Extension1000
PrimaryTrue
Devices#1
[1]: Virtual Line on Device #1
[1]: ModelBusiness Communicator - PC
[1]: Mac
[1]: Primary Owner
[1]: TypePRIMARY
[1]: Device Owner
[1]: Last NameTest 104
[1]: First NameTest 104
[1]: TypePEOPLE
[1]: Activation StateACTIVATED
Virtual Line - Detail Location
NameFremont Loc 1
Virtual Line - Detail Address
Address1Perry Rd
Address22nd floor
CityFremont
StateCA
Postal Code85000
CountryUS

8.5 Paging Groups

Cisco Webex Paging Group facilitates instant broadcast of announcements or messages across multiple devices. A Paging Group contains devices such as IP phones, speakers, intercoms, or any other compatible endpoint that can receive broadcasted messages.

Paging Groups (Details)
LocationNameDetails
Alameda CampusPaging Group 1
Paging Group - Basic Settings
NamePaging Group 1
LocationAlameda Campus
Phone Number
Extension1003
Toll Free NumberFalse
Paging Group - Details
Enabled
NamePaging Group 1
Phone Number
Extension1003
LanguageEnglish
Language Codeen_us
First NamePaging Group 1
Last NamePaging Group 1
Originator Caller Id Enabled
[1]: Paging Group - Originator
[1]: First NameFremont Meeting Rm
[1]: Last Name.
[1]: TypePLACE
[1]: Phone Number
[1]: Extension1234
[1]: Paging Group - Target
[1]: First NameFremont Meeting Rm
[1]: Last Name.
[1]: TypePLACE
[1]: Phone Number
[1]: Extension1234
Fremont Loc 1Paging Group1
Paging Group - Basic Settings
NamePaging Group1
LocationFremont Loc 1
Phone Number
Extension1015
Toll Free NumberFalse
Paging Group - Details
Enabled
NamePaging Group1
Phone Number
Extension1015
LanguageEnglish
Language Codeen_us
First NamePaging Group1
Last NamePaging Group1
Originator Caller Id Enabled
[1]: Paging Group - Originator
[1]: First NameFremont Meeting Rm
[1]: Last Name.
[1]: TypePLACE
[1]: Phone Number
[1]: Extension1234
[1]: Paging Group - Target
[1]: First NameTest 103
[1]: Last NameTest 103
[1]: TypePEOPLE
[1]: Phone Number
[1]: Extension103

8.6 Call Queues

Call Queues temporarily hold calls in the cloud when all agents, which can be users or agents, assigned to receive calls from the queue are unavailable. Queued calls are routed to an available agent when not on an active call.

Each call queue is assigned a Lead Number, which is a telephone number outside callers can dial to reach users assigned to the call queue. Call queues are also assigned an internal extension, which can be dialed internally to reach users assigned to the call queue.

Call Queues
LocationNameDetails
Alameda CampusTest Q
Call Queues Info
NameTest Q
LocationAlameda Campus
Phone Number+19785551212
Enabled
Queue Basic Settings
NameTest Q
Enabled
LanguageEnglish
Language Codeen_us
First NameTest
Last NameQ
Time ZoneAmerica/New_York
Alternate Number Settings
Distinctive Ring Enabled
Phone Number/Ring Pattern
Call Policies
PolicySIMULTANEOUS
Routing TypePRIORITY_BASED
Call Policies - Call Bounce
Call Bounce Enabled
Call Bounce Max Rings8
Agent Unavailable Enabled
Alert Agent Enabled
Alert Agent Max Seconds
Call Bounce On Hold Enabled
Call Bounce On Hold Max Seconds
Call Policies - Distinctive Ring
Enabled
Ring PatternNORMAL
Queue Settings
Queue Size10
Call Offer Tone Enabled
Reset Call Statistics Enabled
Queue Settings - Overflow
ActionPERFORM_BUSY_TREATMENT
Send To Voicemail
Overflow After Wait Enabled
Overflow After Wait Time30
Play Overflow Greeting Enabled
GreetingDEFAULT
Is Transfer Number Set
Queue Settings - Wait Message
Enabled
Wait ModePOSITION
Handling Time100
Queue Position100
High Volume Message Enabled
Default Handling Time5
Queue Settings - Welcome Message
Enabled
Always Enabled
GreetingDEFAULT
Queue Settings - Comfort Message
Enabled
Time Between Messages10
GreetingDEFAULT
Queue Settings - MOH Message
Normal Source Enabled
Alternate Source Enabled

8.7 Hunt Groups

Hunt groups ensure that incoming calls are answered by the right people or routed to voicemail. Hunt groups route incoming calls to specific employees or to a whole group. This is done by assigning a phone number to a group of employees and then setting rules that define how the call is answered, how long the call remains on hold, and who to forward the call to.

Hunt Groups
LocationNameDetails
Alameda CampusHunt Group 1
Hunt Groups Info
NameHunt Group 1
LocationAlameda Campus
Phone Number
Enabled
Hunt Group Basic Settings
NameHunt Group 1
Enabled
Extension1000
Distinctive RingFalse
LanguageCanadian French(Canada)
Language Codefr_ca
Calling First Name
Calling Last Name
Time ZoneAmerica/New_York
Hunt Group Call Policies
PolicyCIRCULAR
Waiting Enabled
Hunt Group Call Policies - No Answer
Next Agent Enabled
Next Agent Rings5
Forward Enabled
Number Of Rings15
System Max Number Of Ring0
Destination Voicemail EnabledFalse
Hunt Group Call Policies - Business Continuity
Enabled
Destination Voicemail EnabledFalse
Agents
Agents
First NameLast NameTypePhone NumberExtension
Floor5.PLACE 55000
Test 101Test 101PEOPLE 101
Fremont Loc 1Hunt Group 1
Hunt Groups Info
NameHunt Group 1
LocationFremont Loc 1
Phone Number
Enabled
Hunt Group Basic Settings
NameHunt Group 1
Enabled
Extension10000
Distinctive RingFalse
LanguageEnglish
Language Codeen_us
Calling First Name
Calling Last Name
Time ZoneAmerica/Los_Angeles
Hunt Group Call Policies
PolicyCIRCULAR
Waiting Enabled
Hunt Group Call Policies - No Answer
Next Agent Enabled
Next Agent Rings5
Forward Enabled
Number Of Rings15
System Max Number Of Ring0
Destination Voicemail EnabledFalse
Hunt Group Call Policies - Business Continuity
Enabled
Destination Voicemail EnabledFalse
Agents
Agents
First NameLast NameTypePhone NumberExtension
Test 103Test 103PEOPLE 103
Test 105Test 105PEOPLE 105
Test5Test5PEOPLE 6666
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