|
Contact phone numbers (mobile, alternate office, emergency) previously unavailable on a Cisco phone can now be included in the directory.
Features
Features DetailComplete contact information on Cisco phonesHierarchical and logical structure suitable to an enterprise such as geographical areas, business units, departments or service sections can now be reflected in a searchable and consolidated directory. It is now possible to add relevant images or text pages (for maps, addresses, help). Support for various data sourcesThe Uplinx® Enterprise Directory system supports data sourcing from Microsoft Active Directory, CUCM, Microsoft SQL, files and permanent static entries (ie Emergency numbers) added via the WebGUI. Customisation of Directory InformationDirectories can be customised such that the data can be presented in a hierarchical logical structure. Contact details can be organised according to geographical areas, business units, departments or service sections such as emergency or security functions at specific locations. Images and TextThe Uplinx® Enterprise Directory for Cisco Unified Communications Manager Text boxes and image galleries can also be included in the directory structure. This might be useful for organisation to include text and images in the directory for help, emergency procedures or even location maps. Designed for large heterogeneous enterprisesIn environments where there are multiple CUCM clusters deployed, the Uplinx® Enterprise Directory allows for all contact details across clusters to be consolidated such that all cluster users can lookup other cluster user details and place calls without having to know trunk access codes. A multitude of filter and translation options in the system allow for all available contact information to be massaged such that it provides all the necessary contact information required to improve a user’s productivity when using their Cisco CUCM system. Scalability and High AvailabilityA cluster of Enterprise Directory servers scales to almost unlimited amount of directory requests to provide highest availability for the directory services on the phone and web. Also, directory servers can be distributed across different regions by still maintaining a single administrative interface. Web Based Phone DirectoryThe Uplinx® Enterprise Directory system also provides a web based phone directory based on this consolidate data which integrates with the Cisco web dialer. Users can use “click-to-dial” from a web page published by the Enterprise Directory system. The web based phone directory can be easily integrated into the enterprise Intranet to add value to all users. Intelligent Web Management InterfaceAll configuration management and monitoring is performed on the WebGUI of the Uplinx® Enterprise Directory system and can be accessed by any web browser. Multiple administration and operational users can be configured to access the system via role based administration. Every action on the system is logged and reports can be generated on performed actions. The administrative WebGUI is a 3rd generation web interface which has been designed to be user friendly and is integrated with extensive help. Although being a web application with associated benefits like security and access from anywhere, the WebGUI appears more like a locally running form based application with responsiveness and asynchronous behaviour (no page refreshes). All configuration and reporting data is stored in a Microsoft SQL server. BenefitsEnd Userscan work smarter by easily locating all phone numbers relevant to their organisation from their IP phones or an Intranet page. The directory information on the phone is complete and structured. Enterprisesachieve cost savings by improved end user productivity. Reduced call costs due to more on-net calls as they are now available from IP phone directory. Leverage Cisco phone screens for location maps and emergency procedures. IT departmentssave costs by automated import of contact information. Paper based directories can be easily exported from the consolidated data. Online phone directory can be quickly integrated into an organisations intranet to support Cisco Web Dialer. ContactPlease contact us for a quote or to schedule a free web demo session to see how the Uplinx Enterprise Directory can add further value to your Cisco telephony system. Documents
LicensingThe Uplinx® Enterprise Directory is licensed based on the number of contacts which appear in the directory. The following licenses are available:
|
|
Products 
 Our Customers |
The Uplinx® Enterprise Directory is a comprehensive solution to provide a consolidated, feature-rich directory to all Cisco IP phones in the enterprise and a web phone book with click to dial for the intranet.
